Torey Brown
South Lake Tahoe,CA
Summary
Driven professional with a proven track record at Sierra-at-Tahoe, enhancing customer satisfaction and streamlining operations. Excelled in teamwork and collaboration, alongside active learning, to significantly improve service delivery. Expertise in inventory management and POS systems demonstrates a keen attention to detail and a commitment to operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Helper
Tahoe Mushroom Company
07.2023 - Current
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Ski Rental Technician
Sierra-at-Tahoe
11.2021 - 04.2024
- Boosted repeat business through exceptional customer service and timely resolution of issues.
- Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
- Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
- Implemented an online reservation system, streamlining the booking process for guests and improving overall efficiency.
Server/ Sandwich Artist
NuVegan Cafe
07.2017 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Environmental Science
Lake Tahoe Community College
South Lake Tahoe, CA06.2024
DCBC License/ Underwater Welding - Commercial Diving
CDA Technical Institute
Jacksonville, FL05.2017
Skills
- Active Learning
- Teamwork and Collaboration
- Attention to Detail
- Following Directions
Certification
CPR/ Basic First Aid
HAZWOPER
OSHA-40
Timeline
Helper
Tahoe Mushroom Company
07.2023 - Current
Ski Rental Technician
Sierra-at-Tahoe
11.2021 - 04.2024
Server/ Sandwich Artist
NuVegan Cafe
07.2017 - 06.2020
Associate of Science - Environmental Science
Lake Tahoe Community College
DCBC License/ Underwater Welding - Commercial Diving
CDA Technical Institute
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