Torey Brown
Louisville,KY
Summary
Driven professional with a proven track record at Ramp Logistics, excelling in customer service and data entry. Demonstrated ability to enhance office efficiency and improve data accuracy by over 30%. Skilled in managing multiple tasks with a positive attitude, ensuring timely completion and high-quality outcomes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Consumer Service position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Office Assistant
Ramp Logistics
06.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Coordinated and scheduled meetings and appointments.
COVID-19 Screener
REM
02.2021 - 04.2021
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Provided COVID-19 FAQs and educational material to patrons and employees.
Delivery Driver
DoorDash
08.2020 - 03.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Education
No Degree - Physical Therapy
Southern University At New Orleans
New Orleans, LA06.1998
No Degree - Physical Therapy
LBW (Lurleen Burns Wallace College)
Andalusia, AL06.1997
High School Diploma -
Daleville High School
Daleville, AL05.1995
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Appointment Scheduling
- Filing and data archiving
Timeline
Office Assistant
Ramp Logistics
06.2021 - Current
COVID-19 Screener
REM
02.2021 - 04.2021
Delivery Driver
DoorDash
08.2020 - 03.2021
No Degree - Physical Therapy
Southern University At New Orleans
No Degree - Physical Therapy
LBW (Lurleen Burns Wallace College)
High School Diploma -
Daleville High School
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