Summary
Overview
Work History
Education
Skills
Timeline
Generic

TOREY L

Shreveport,Louisiana

Summary

Results-driven Operator proficient in overseeing quality production with practiced leadership skills and strong attention to detail. History of meeting demanding objectives by training and motivating employees in performance requirements, standard procedures, and safety behaviors. Proven skills in continuous improvement and policy enforcement.

Overview

24
24
years of professional experience

Work History

Lead Mental Health Technician

Physicians Behavorial
02.2023 - 12.2023
  • Enhanced patient care by implementing individualized treatment plans and collaborating with multidisciplinary teams.
  • Reduced instances of aggressive behavior in patients through effective crisis intervention techniques and de-escalation strategies.
  • Maintained a safe and therapeutic environment for patients by conducting regular safety checks and adhering to established protocols.
  • Increased patient satisfaction by providing compassionate support and encouraging open communication regarding their mental health needs.

Pulp Mill Operator

International Paper
04.2023 - 08.2023
  • Improved production efficiency by optimizing mill settings and implementing preventative maintenance procedures.
  • Reduced downtime for equipment repairs by conducting regular inspections and identifying potential issues before they became critical.
  • Enhanced product quality with strict adherence to safety protocols and standard operating procedures.
  • Increased overall output, utilizing effective communication skills to coordinate with team members and streamline processes.

Environmental Technician

05.2022 - 01.2023
  • Conducted research and established monitoring program to track hazardous vapors and materials during processing per OSHA standards
  • Perform field work for approximately 90 % of workload
  • Document field activities thoroughly and complete all necessary paperwork
  • Ability to work under pressure, being able to manage and work to deadlines.

Shift Supervisor

Universal Protection Services
10.2019 - 04.2022
  • Completed jobs with high accuracy, carefully studying schedules and estimating labor requirements
  • Maintained department continuity by working closely with fellow supervisors to manage seamless transitions
  • Controlled team behavior and daily activities through effective disciplinary and motivational measures
  • Complete understanding of the refinery and locations of the products housed in tanks throughout the facility
  • Trained and mentored team members in company policies and led by example to promote company mission and values.

Assistant Manager

Valvoline
10.2017 - 09.2019
  • Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by handling escalated problems
  • Reviewed consumer trends to forecast sales and inform inventory purchasing requirements
  • Supported senior managers with day-to-day operational requirements
  • Eliminated resource waste through effective monitoring and improved controls
  • Controlled labor costs by streamlining workflows based on expected demands.

Hotel Supervisor

Margaritaville Casino
11.2015 - 09.2016
  • Maintained professional property standards by regularly inspecting facilities and correcting problems
  • Met business and guest demands with well-planned schedules and employee assignments
  • Enhanced room service and minibar revenue with direct and suggestive selling techniques
  • Verified proper cleaning and sanitation standards in common areas and guest rooms.

Kitchen Manager

Beau Rivage Casino
08.2008 - 09.2015
  • Directed teams in proper sanitation procedures for daily-use items and large equipment such as freezers and refrigerators
  • Controlled infection and contamination risk factors by consistently enforcing cleaning and sanitation procedures
  • Helped kitchen meet demands by staffing well-trained, productive employees with sufficient schedule coverage
  • Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
  • Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures.

Quarter Master Chemical Repair Specialist

Army
02.2000 - 04.2004
  • Restored service during off-hours by professionally handling emergency calls
  • Calibrated systems to effectively meet typical demands based on good knowledge of baseline performance and maximum capacities
  • Stayed ready to handle expected maintenance needs by keeping tools organized and optimal supply of spare parts
  • Determined nature of required repairs by reading work orders, inspecting equipment, and testing systems
  • Located faults in electrical systems through effective line testing.

Education

Associate of Business Management -

Navarro Community College

Skills

  • Military
  • Order implementation
  • Maintenance oversight
  • Damage assessment
  • Quality assurance
  • Policy enforcement
  • Task delegation
  • Continuous improvement
  • Performance improvement

Timeline

Pulp Mill Operator

International Paper
04.2023 - 08.2023

Lead Mental Health Technician

Physicians Behavorial
02.2023 - 12.2023

Environmental Technician

05.2022 - 01.2023

Shift Supervisor

Universal Protection Services
10.2019 - 04.2022

Assistant Manager

Valvoline
10.2017 - 09.2019

Hotel Supervisor

Margaritaville Casino
11.2015 - 09.2016

Kitchen Manager

Beau Rivage Casino
08.2008 - 09.2015

Quarter Master Chemical Repair Specialist

Army
02.2000 - 04.2004

Associate of Business Management -

Navarro Community College

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TOREY L