Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Tori-Ann La Hee

Laguna Hills,CA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front of House Team Member

Umma’s Kbbq
03.2023 - Current
  • I provide great customer service, taking customers orders and delivering their food
  • Maintain tidy and organized work area. As well as restocking supplies as needed.
  • I assist in training new team members, sharing my knowledge on protocols and customer interactions.
  • Establish welcoming atmosphere by greeting each guest warmly.

Physical Therapy Aide

California Rehab & Sports Therapy
03.2022 - 03.2023
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Managed the cleaning and maintenance of exercise equipment
  • Monitored and recorded patient's progress during exercises and reported it to the Physical Therapists
  • Provided assistance to patients during exercises, making sure they are using proper form, technique and safety measures

Physical Therapy Aide

Chico Physical Therapy
10.2021 - 03.2022
  • Provided assistance to patients during exercises, making sure they are using proper form, technique and safety measures
  • Managed the cleaning and maintenance of exercise equipment
  • Monitored and recorded patients progress during exercises and reported it to the Physical therapists
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.

Physical Therapy Aide

Spine and Sport Physical Therapy
07.2021 - 10.2021
  • Provided assistance to patients during exercises, making sure they are using proper form, technique and safety measures
  • Managed cleaning and maintenance of exercise equipment
  • Monitored and recorded patients progress during exercises and reported it to the Physical therapists
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.

Crew Member

Little Caesars
08.2016 - 05.2021
  • Greeted customers with a positive attitude, provided excellent customer service and ensured a great dining experience
  • Took orders, prepared meals, and collected payments.
  • Prepared pizzas making sure they were all consistent in taste and quality
  • I was promoted to an ACE which stands for awesome customer experience.
  • I also won an award for having the best customer service out of all the Little Caesar’s in my county.

Education

Bachelor of Science - Exercise Physiology

California State University, Chico
Chico, CA
12.2021

High School Diploma -

Laguna Hills High School
Laguna Hills, CA
06.2017

Skills

  • Cashier experience
  • Customer service
  • Medical Terminology
  • CPR and First Aid certified
  • Cash Counting Machine Operations

Certification

CPR & first aid certified - Medical terminology

Volunteer

Saddleback Memorial Hospital, Laguna Hills, CA. June 2021 to October 2021

Volunteer

  • I scheduled appointments, filed patient files and made phone calls confirming appointments
  • Shadowed the Occupational and Physical Therapists
  • Cleaned and prepared treatment areas and equipment for patient sessions

Timeline

Front of House Team Member

Umma’s Kbbq
03.2023 - Current

Physical Therapy Aide

California Rehab & Sports Therapy
03.2022 - 03.2023

Physical Therapy Aide

Chico Physical Therapy
10.2021 - 03.2022

Physical Therapy Aide

Spine and Sport Physical Therapy
07.2021 - 10.2021

Crew Member

Little Caesars
08.2016 - 05.2021

Bachelor of Science - Exercise Physiology

California State University, Chico

High School Diploma -

Laguna Hills High School

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