Tori Bockrath
Collegeville,PA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Camp Counselor
Future Stars Day Camp
2023.06 - 2023.07
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Receptionist
Lackernick Health And Wellness
2019.06 - 2023.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Cashier/ Fudge Maker
Country Kettle Fudge
2022.06 - 2022.08
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Science - Food Science
Delaware Valley University
Doylestown, PA05.2026
Skills
- Database Administration
- Business Operations Understanding
- Telephone Skills
- Staff Management
- Customer and Client Relations
- Time Management
- Visitor Check-In
- Organization and Efficiency
- Cash Register Systems
- Customer Assistance
Certification
- ServeSafe License - 2022
Extracurriculars
Delaware Valley Basketball Team
Delaware Valley Softball Team
Student Athletic Advisory Committee
Timeline
Camp Counselor
Future Stars Day Camp
2023.06 - 2023.07
Cashier/ Fudge Maker
Country Kettle Fudge
2022.06 - 2022.08
Receptionist
Lackernick Health And Wellness
2019.06 - 2023.01
Bachelor of Science - Food Science
Delaware Valley University
- ServeSafe License - 2022
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