Tori E. Cross
McKinney
Summary
Adaptable, outgoing, and hard-working, graduate student eager to provide assistance and top-notch customer service; quick thinking, flexibility, and attention to detail are strengths developed from previous work and volunteer experiences.
Overview
8
8
years of professional experience
Work History
Neurofeedback Technician
The Meadows Texas
08.2022 - Current
- Conduct research data collection to support ongoing assessments and treatment plans.
- Addressed any patient concerns promptly, working closely with healthcare providers to resolve issues and ensure satisfaction throughout the treatment process.
- Managed scheduling responsibilities efficiently to ensure timely appointments for all patients while minimizing wait times or disruptions to services provided.
- Maintained accurate documentation of patient progress, facilitating effective communication among healthcare providers.
- Evaluated session outcomes for continuous improvement, implementing adjustments as needed to optimize patient care and overall results.
Behavioral Health Technician
Methows of Texas
08.2021 - 01.2023
- Perform ongoing treatment of the patients and mileu to ensure active treatment is being provided
- Intervening appropriately when patients are experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement, and/or other situations
- Perform general and specialized data collection, clerical and administrative duties in support of the program
- Reference: Tina Griggs, tgriggs@meadowsbh.com
Lead Physical Therapy Technician
Methodist McKinney Hospital
08.2021 - 01.2023
- Provide appropriate assistance with patient care and patient education services, interacting and encouraging patients to fulfill each exercise safely to their greatest ability
- Assist in scheduling, filing, copying, and patient authorizations
- Efficiently perform ultrasounds and electrical stimulation
- Monitor and maintain functionality of equipment and records of requirement
- Ensure standards of cleanliness and sanitation for a JCAHO accredited facility are met
- Reference: Bethany Lester, blester@gtc-pt.com
Intern
Advanced Physical Therapy
06.2021 - 08.2021
- Supported therapists through guided instruction with the rehabilitation of patients through the demonstration and assistance of various exercises
- Reference: Alex Davis, a.davis@advancedptonline.com
Server
Sicily's Pizza and Pasta
08.2017 - 12.2020
- Performed exceptional personal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Reference: Artan Saliu, artansaliu@gmail.com
Education
Non Degree seeking -
Collin County Community College
McKinney, TXBachelor of science - Kinesiology
University of Arkansas
Fayetteville, ArkSkills
- Patient Care
- Treatment planning
- Patient communication
- Interpersonal and social skills
- Record keeping and Clerical Support
- Customer Service
Timeline
Neurofeedback Technician
The Meadows Texas
08.2022 - Current
Behavioral Health Technician
Methows of Texas
08.2021 - 01.2023
Lead Physical Therapy Technician
Methodist McKinney Hospital
08.2021 - 01.2023
Intern
Advanced Physical Therapy
06.2021 - 08.2021
Server
Sicily's Pizza and Pasta
08.2017 - 12.2020
Bachelor of science - Kinesiology
University of Arkansas
Non Degree seeking -
Collin County Community College
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