Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tori E. Cross

McKinney

Summary

Adaptable, outgoing, and hard-working, graduate student eager to provide assistance and top-notch customer service; quick thinking, flexibility, and attention to detail are strengths developed from previous work and volunteer experiences.

Overview

8
8
years of professional experience

Work History

Neurofeedback Technician

The Meadows Texas
08.2022 - Current
  • Conduct research data collection to support ongoing assessments and treatment plans.
  • Addressed any patient concerns promptly, working closely with healthcare providers to resolve issues and ensure satisfaction throughout the treatment process.
  • Managed scheduling responsibilities efficiently to ensure timely appointments for all patients while minimizing wait times or disruptions to services provided.
  • Maintained accurate documentation of patient progress, facilitating effective communication among healthcare providers.
  • Evaluated session outcomes for continuous improvement, implementing adjustments as needed to optimize patient care and overall results.

Behavioral Health Technician

Methows of Texas
08.2021 - 01.2023
  • Perform ongoing treatment of the patients and mileu to ensure active treatment is being provided
  • Intervening appropriately when patients are experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement, and/or other situations
  • Perform general and specialized data collection, clerical and administrative duties in support of the program
  • Reference: Tina Griggs, tgriggs@meadowsbh.com

Lead Physical Therapy Technician

Methodist McKinney Hospital
08.2021 - 01.2023
  • Provide appropriate assistance with patient care and patient education services, interacting and encouraging patients to fulfill each exercise safely to their greatest ability
  • Assist in scheduling, filing, copying, and patient authorizations
  • Efficiently perform ultrasounds and electrical stimulation
  • Monitor and maintain functionality of equipment and records of requirement
  • Ensure standards of cleanliness and sanitation for a JCAHO accredited facility are met
  • Reference: Bethany Lester, blester@gtc-pt.com

Intern

Advanced Physical Therapy
06.2021 - 08.2021
  • Supported therapists through guided instruction with the rehabilitation of patients through the demonstration and assistance of various exercises
  • Reference: Alex Davis, a.davis@advancedptonline.com

Server

Sicily's Pizza and Pasta
08.2017 - 12.2020
  • Performed exceptional personal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
  • Reference: Artan Saliu, artansaliu@gmail.com

Education

Non Degree seeking -

Collin County Community College
McKinney, TX

Bachelor of science - Kinesiology

University of Arkansas
Fayetteville, Ark

Skills

  • Patient Care
  • Treatment planning
  • Patient communication
  • Interpersonal and social skills
  • Record keeping and Clerical Support
  • Customer Service

Timeline

Neurofeedback Technician

The Meadows Texas
08.2022 - Current

Behavioral Health Technician

Methows of Texas
08.2021 - 01.2023

Lead Physical Therapy Technician

Methodist McKinney Hospital
08.2021 - 01.2023

Intern

Advanced Physical Therapy
06.2021 - 08.2021

Server

Sicily's Pizza and Pasta
08.2017 - 12.2020

Bachelor of science - Kinesiology

University of Arkansas

Non Degree seeking -

Collin County Community College

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Tori E. Cross