Tori Dalton
Amarillo,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
8
8
years of professional experience
Work History
Esthetician
Massage Envy Spa
02.2023 - 05.2024
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Esthetician
Absolute Glamour Med Spa
04.2022 - 05.2023
- Developed loyal clientele through exceptional care, expertise, and personalized attention to individual concerns.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Performed facials, chemical peels, dermaplaning, and microneedling to improve overall skin condition.
Bartender/Waitress
Logan's Roadhouse
05.2019 - 07.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintain enthusiastic conversations with customers to create relationships and gain regulars.
- Kept areas clean and stocked to increase efficiency while working.
Receptionist
Perfection Nails
04.2018 - 08.2018
- Scheduled and Confirmed appointments, communicated with clients, and updated stock records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific area.
- Handled cash transactions and maintained sales and payments records accurately.
Administrative Assistant
Shepherd's Helping Hands
02.2016 - 10.2017
- Executed record filing system to improve document organization and management.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled appointments, frequently double-checking client histories and current information while scheduling follow-ups and other appointments.
- Delivered payments and other needed resources to clients.
Volunteer
Interim Home Health and Hospice
01.2016 - 10.2017
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Comforted family members, offered attentive listening and high level of emotional support.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Certificate - Cosmetology
Texas College of Cosmetology
Lubbock, TX04.2022
No Degree - Nursing
Texas Tech University
Lubbock, TXNo Degree - Basics
Clarendon College
Pampa, TX05.2018
High School Diploma -
Pampa High School
Pampa, TX05.2018
Skills
- Computer/Typing skills
- Customer/Client relations
- Time Management
- Reliability and punctuality
- Scheduling appointments
- Data Entry
- Organization skills
- Telephone skills
- Fast Learner
Timeline
Esthetician
Massage Envy Spa
02.2023 - 05.2024
Esthetician
Absolute Glamour Med Spa
04.2022 - 05.2023
Bartender/Waitress
Logan's Roadhouse
05.2019 - 07.2021
Receptionist
Perfection Nails
04.2018 - 08.2018
Administrative Assistant
Shepherd's Helping Hands
02.2016 - 10.2017
Volunteer
Interim Home Health and Hospice
01.2016 - 10.2017
Certificate - Cosmetology
Texas College of Cosmetology
No Degree - Nursing
Texas Tech University
No Degree - Basics
Clarendon College
High School Diploma -
Pampa High School
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