Tori Davis
Summary
Supply Chain Analyst with over 15 years of combined experience using SAP-R3/ ERP, MRP, and enhancing operation processes. Excellent problem solver adept in finding solutions and meeting expectations creatively maneuvering over challenging situations. Company's key user in database management/troubleshooting and core builder of material master for new Marketing launches. Computer proficiencies in Microsoft Office Suite, SAP R/4, SAP- MM. Core competences include: Supply Chain Management Process Improvement Material Management Purchasing Logistics Production Planning Team Leadership Project Management Quality Control
Overview
15
15
years of professional experience
Work History
Supply Chain Analyst
Vivet
Greensboro, NC
08.2020 - Current
- Set up MRP data for all new parts, creation of routings, creating purchase orders, warehouse management, production order process, and supplier order management using SAP database functions.
- Maintains incoming inventory levels for cost efficiency and obsolescence.
- Creates schedule agreements on both customer and supplier sides of orders.
- Corrects errors in both inbound and outbound deliveries and uses EDI processing for advance shipping notices (ASN).
- Trains individuals on database management with operating systems mirroring proprietary database.
- Achievements: Migrated parts from one operating system to another in SAP ERP in April 2021.
- Instrumental in supporting purchasing with required information for new business including contacting suppliers for prices, lead times, and packaging sizes.
- Improved cycle count discrepancy rates 85% through process improvements and maintaining high levels of data integrity.
- Implemented best practices and process improvements to boost supply chain performance.
- Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
- Evaluated and implemented new technology solutions to improve supply chain operations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
Order Planning Specialist
XPO Logistics
Greensboro, NC
10.2008 - 04.2020
- Enhanced performances with customer by constant interaction between line supervisors, service department coordinator, and material control service parts loader.
- Prioritize workflow of outbound orders and determine optimum method of shipment for cost savings by consolidation and coordinate with Warehouse Supervisor.
- Provide Logistics Coordinator of shipment details (dimensions, weight, etc..), delivery requirements requested by customer to schedule appropriate transportation, and escalate carrier failures when applicable.
- Compile orders into waves for the PIT operator to pick using WMS Provia & Oracle
- Assign customer orders by priority, monitor orders the queue, and make appropriate changes or escalations.
- Ensure dock utilization is optimize for each shipment for proper audit, placarding, loading and unloading. Accurately prepare shipping documentation, i.e., labels, bills of lading, packing slips, placards on shipments and request commercial invoices.
- Planned site's production lines to manage divisional inventories and customer requests and minimize production costs.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in monthly meetings.
Administrative Assistant/Office Manager
XPO Logistics
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strategies to streamline and improve office procedures.
- Post journal entries, perform detailed analysis of financial data with emphasis on accounts payable general ledger, and account reconciliation.
- Approve EDI invoices from vendor portal and select invoices for payment with Inspyrus.
- Implemented Kanban system to manage office supplies, verify, and reconcile receipts with E-Procurement.
- Actively participate in continuous improvement projects, Lean Manufacturing Training, Kaizen, A3 Problem Solving, 5 S and 5 Y's.
- Organize monthly associate recognition on/offsite events with concentration on employee engagement.
- Assist the Site Manager with operations to ensure compliance of SWI's (Standard Work Instructions), company policies, and guidelines.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Liaised between clients and vendors and maintained effective lines of communication.
Operations Customer Service/Inventory
XPO Logistics
- Interacted well with customers to build connections and nurture relationships.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Serve as liaison between customer and operations to providing resolution of customer complaints related to shipping, delivery issues, or production through weekly 4W conference call.
- Prepare and update spreadsheets using formulas with data gathered from WMS to communicate KPIs Business Metrics variances to operation management teams and customer.
- Serves as back up for outbound and (FOB) Freight on Board planner.
- Manage inventory accuracy, shipping, and receiving of customer owned slow obsolete material spreadsheet
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Established protocols to use for inventory control and management, streamlining internal process.
- Processed required paperwork to expedite handling of shipped and received goods.
- Handled day-to-day shipping and receiving overseeing more than 1,000 packages per day.
Education
High School Diploma -
Eastern Randolph High School
Ramseur, NCCertification - Medical Health And Office Technology
Brookstone College of Business
Greensboro, NCNo Degree - Business Administration
Guilford Technical Community College
Jamestown, NCSkills
- Material Preparation
- Recordkeeping Accuracy
- Work Order Following
- Database Maintenance
- Inventory Monitoring and Management
- Bill of Material (BOM)
- Kanban
- Leaning Manufacturing
- 5S, 5Y, A3
- 10-Key
- Order Planning
- CTPAT Certification
- Proficient in Microsoft Suite
- Supply and demand requirements
- Continuous Improvement
- Process improvements
- Productivity tracker development
- Proficient in [Software]
- Data analysis
- Written and verbal communication
- Shipment coordinating
- Validating supplies
- Database Management
- ERP and supply chain software
- Overseeing deliveries
- Multitasking Abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t postpone joy until you’ve learned all your lessons. Joy is your lesson.
Alan Cohen
Timeline
Supply Chain Analyst
Vivet
08.2020 - Current
Order Planning Specialist
XPO Logistics
10.2008 - 04.2020
High School Diploma -
Eastern Randolph High School
Certification - Medical Health And Office Technology
Brookstone College of Business
No Degree - Business Administration
Guilford Technical Community College
Administrative Assistant/Office Manager
XPO Logistics
Operations Customer Service/Inventory
XPO Logistics
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