Summary
Overview
Work History
Education
Skills
Career Objective Summary
Key Skills Competencies
Coursework
Timeline
Generic

Tori Fluellen

Summary

Highly motivated, goal-oriented professional with 10 years of diverse experience in the healthcare industry providing a strong background in Accounting including Facility, Construction and Retail. I am an Independent (All-lines) Insurance Adjuster with 4 years' experience.

Overview

11
11
years of professional experience

Work History

Financial Analyst

CHRISTUS Health
04.2017 - Current
  • Assists in development of plans to implement strategies and measure the results of the implemented strategies
  • Serves business units through analysis of how the value of initiatives and services can be optimized across the system
  • Assist in the standardization of goal setting and productivity and performance monitoring
  • Supports and manages existing capabilities related to the standardization and consolidation of daily/weekly/monthly reporting revenue cycle reporting
  • Analyzes and prepare special projects as needed
  • Provide Facility and Construction education relating to the utility vendor expectations
  • Serve as a Subject Matter Expert through monthly production training's
  • Train and Mentor new Operations staff members

Sr. Accounts Payable/Travel and Expense

CHRISTUS Health
02.2014 - 04.2017
  • Responsible for processing high volume invoices daily for Retail and all utility invoices
  • Research pricing and quantity discrepancies
  • Provide professional customer service by understanding Travel and Expense needs
  • Act as the Travel and Expense point of contact for associates and ensure timely delivery of requested services
  • 100% audit for expense reports submitted in Concur for reimbursements
  • Initiate and maintain communications with all appropriate customers, departments, and key personnel
  • Document and develop payment plan as needed to bring all accounts current
  • Identify and resolve money and small balance issues

Insurance Adjuster

Pilot Catastrophe
09.2018 - 01.2023
  • Handle losses and claims for property and auto casualty insurers
  • Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations
  • Investigated auto & property insurance claims for personal and commercial policies
  • Addressed supplements and handling represented claims with an attorney or a public adjuster
  • FNOL and was the policyholders and the field adjuster's primary point of contact for all loss related matters throughout the entire claim cycle
  • Completes injury investigation by securing recorded statements of injured parties, meeting in person with injured parties as necessary, obtaining signed medical authorizations, and requesting medical bills and records
  • Analyzes and evaluates injury causation for all alleged injuries
  • Evaluates bodily injury claims early and throughout the life of the claim including assessment of medical damages, wage loss, and general damages

Education

High School Diploma -

South Garland High School
Garland, TX
05-2018

Skills

  • Exceptional professionalism
  • Clear and concise verbal skills
  • Clear and concise written skills
  • Clear and concise presentation skills
  • Problem Solver
  • Strategic Analyst
  • Knowledge of Healthcare Accreditation
  • Knowledge of Quality Assurance
  • Perpetual Learner
  • Strong Leadership
  • Conflict Management Skills
  • Competent in Action
  • Competent in Autonomy
  • Financial and operational reporting
  • Data collection & research
  • Financial management
  • Flexible team player
  • Advanced computer skills
  • Analytical research
  • Budget support

Career Objective Summary

Highly motivated, goal-oriented professional with 10 years of diverse experience in the healthcare industry providing a strong background in Accounting including Facility, Construction and Retail. I am an Independent (All-lines) Insurance Adjuster with 4 years' experience.

Key Skills Competencies

  • Exceptional professionalism and comfortable working with confidential situations
  • Clear and concise verbal, written, and presentation skills
  • Effectively leverage resources to create exceptional outcomes - Problem Solver
  • Strategic Analyst
  • Knowledge of Healthcare Accreditation and Quality Assurance
  • Perpetual Learner
  • Strong Leadership and Conflict Management Skills
  • Competent in Action & Autonomy

Coursework

  • Leadership & Innovation, explored healthcare innovations through comparison research, application of disruptive leadership concepts, and advanced technology applications.
  • Collaborative Leadership, developed a strategic initiative process innovation plan by collaborating with community leaders in a diverse population emphasizing on cultural competence.

Timeline

Insurance Adjuster

Pilot Catastrophe
09.2018 - 01.2023

Financial Analyst

CHRISTUS Health
04.2017 - Current

Sr. Accounts Payable/Travel and Expense

CHRISTUS Health
02.2014 - 04.2017

High School Diploma -

South Garland High School
Tori Fluellen