Tori George

Responsible for leading, planning, and directing the entire Store Team. Accountable for all functional areas of the
store, including the financial performance, execution of company initiatives, staffing, inventory control, and
compliance with company standards. Retains accountability for all aspects of the store but will often delegate tasks
or operational activities to other leaders and will supervise, inspect, train, and/or coach those leaders in order to
accomplish all goals and tasks set for the store. Serves as a training resource for the district related to onboarding of
new store leadership/peers or new processes on an as needed basis. Occasionally required to prepare for freight
processing, stock shelves, or participate in other aspects of the freight flow and merchandising process. Will spend a
substantial majority of working time performing management tasks.

Primarily responsible for freight processing and merchandising functions within the store and is accountable for
merchandising and storeroom organization standards. Leads, directs, and at times, actively participates in various
aspects of the merchandising process, including freight prep, truck unload, stocking, re-lays, financial management,
and inventory control. When serving as Manager on Duty, leads and provides direction to store associates
performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works
collaboratively with store leadership to drive overall store performance.

Primarily responsible for leading the service team including cashiering, and recovery-related functions and is
accountable for customer service and operational front-end standards. Provides leadership and clear direction to
associates and actively participates in the customer-facing and service aspects of the store, including the support of
front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when
present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer
service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to
accomplish customer service and front-end operational goals and tasks to help drive overall store performance.