Tori Hail
Mooresville,United States
Summary
Labor and delivery nurse with additional 15 years of medical office experience in diverse healthcare environments. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Committed to delivering compassionate care and fostering strong professional relationships, while continuously seeking to improve treatment protocols and patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registered Nurse, Labor and Delivery
Franciscan Health Mooresville
Mooresville, IN
03.2025 - Current
- Delivered high-quality patient care during labor and delivery, fostering a supportive environment for families.
- Increased patient satisfaction by providing compassionate, individualized care throughout the labor and delivery process.
- Educated patients on prenatal care and postpartum recovery.
- Monitored maternal and fetal vital signs continuously.
- Experience in the OR during maternal procedures.
Medical Assistant II-Lead
Franciscan Physician Network
Mooresville, Indiana
01.2014 - 01.2023
- Led medical team, coordinating patient care and streamlining clinical workflows. Implemented new protocols, enhancing efficiency and patient satisfaction.
- Fostered strong relationships with physicians and staff. Mentored new hires, improving team performance and cohesion in fast-paced healthcare setting.
- Assisted in medical procedures, ensuring patient comfort and safety throughout treatment.
Therapy Aide
Jackson Center for Conductive Education
Mooresville, Indiana
11.2012 - 01.2014
- Supported patients in achieving therapy milestones, contributing to their rehabilitation progress.
- Assisted in delivery of treatment programs through physical support and educational assistance.
Medical Assistant
Johnstone Family Practice
Indianapolis, Indiana
10.2006 - 10.2012
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and assisted providers to give patients the best medical office experience.
Education
Associate of Science - Nursing
Ivy Tech Community College
Indianapolis, Indiana12.2024
Medical Assisting Diploma - undefined
Professional Careers Institute
Indianapolis, Indiana08.2006
Diploma - undefined
Mooresville High School
Mooresville, Indiana05.2004
Skills
- Licensed RN
- Team Collaboration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient education and counseling
- Professional bedside manner
- Telehealth services
- Patient counseling
- Healthcare Technology
- Regulatory Compliance
- Patient Scheduling
- Interpersonal Skills
- Patient Support
- Patient Advocacy
- Health Insurance
- Electronic Records
- Mentoring in office in role as MA
- Compassionate Care
- Patient Comfort
- Patient Engagement
- Healthcare Compliance
- Telemedicine Integration
- Clinical Documentation
Certification
- Licensed Registered Nurse
- ACLS/BLS/PALS
Timeline
Registered Nurse, Labor and Delivery
Franciscan Health Mooresville
03.2025 - Current
Medical Assistant II-Lead
Franciscan Physician Network
01.2014 - 01.2023
Therapy Aide
Jackson Center for Conductive Education
11.2012 - 01.2014
Medical Assistant
Johnstone Family Practice
10.2006 - 10.2012
Medical Assisting Diploma - undefined
Professional Careers Institute
Diploma - undefined
Mooresville High School
Associate of Science - Nursing
Ivy Tech Community College