Tori Helton
Greer,SC
Overview
10
10
years of professional experience
Work History
Assistant Manager
Family Dollar
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assembly Line Leader
Great American Paper
08.2018 - 09.2023
- Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
- Implemented safety procedures, significantly reducing workplace accidents and injuries.
- Coordinated with quality assurance personnel to establish strict standards for final product inspections, ensuring customer satisfaction.
- Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.
Key Holder
Shoe Show
04.2015 - 08.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
James F. Byrnes High School
Duncan, SC05.2014
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Fast pace work environment
Timeline
Assistant Manager
Family Dollar
09.2023 - Current
Assembly Line Leader
Great American Paper
08.2018 - 09.2023
Key Holder
Shoe Show
04.2015 - 08.2018
James F. Byrnes High School
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