Tori Jessup-Genereux
Concordia ,KS
Summary
Administrative professional with experience at USD333, excelling in student/parent/client relations. Proven ability to enhance office efficiency and improve communication. Skilled in Microsoft Word, Google Systems, and conflict mediation, consistently delivering exceptional support and fostering positive environments for colleagues and client alike.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
USD333
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Established administrative work procedures to track staff's daily tasks.
Virtual Assistant
Therapy Practice Solutions
06.2021 - 06.2022
- Managed electronic filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Set up virtual Zoom meetings, invited patients.
- Answered and screened calls and emails to provide information, schedule appointments and take detailed messages.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Posted payments to accounts and maintained records.
- Assured timely verification of insurance benefits prior to patient appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Processed medical insurance claims and payments.
Paraeducator, Special Education
USD333
08.2016 - 05.2021
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising lessons and indoor and outdoor play.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Offered student support through special accommodations, extra assistance, and assessments.
Education
No Degree - Elementary Education
Northwestern Oklahoma State University
Alva, OKNo Degree - Elementary Education
Fort Hays State University
Hays, KSNo Degree - Elementary Education
Ottawa University
Ottawa, KSLPN - Practical Nursing
High Plains Tech
Woodward, OK06-2014
Skills
- Client relations
- Google Systems
- Confidential document control
- Dedicated team player
- Meeting planning
- Scheduling
- Multi-line telephone systems
- Conflict mediation
- Microsoft Word
- Social media management
- Critical thinking
Timeline
Administrative Assistant
USD333
07.2022 - Current
Virtual Assistant
Therapy Practice Solutions
06.2021 - 06.2022
Paraeducator, Special Education
USD333
08.2016 - 05.2021
No Degree - Elementary Education
Northwestern Oklahoma State University
No Degree - Elementary Education
Fort Hays State University
No Degree - Elementary Education
Ottawa University
LPN - Practical Nursing
High Plains Tech
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