Tori Kircus
San Antonio,TX
Summary
Business professional with proven track record in entrepreneurship and strategic planning. Expertise in managing all facets of business, from operations to financial oversight. Known for fostering collaborative team environment and delivering reliable results. Proficient in decision-making and adaptive to changing business needs.
Overview
11
11
years of professional experience
Work History
Sole-Proprietor/Jewelry Maker
TEJEWELERY
01.2021 - Current
- Designs custom jewelry
- Use specialized tools to craft custom jewelry
- Managed daily operations, ensuring smooth workflow and timely project completion.
- Analyzed customer feedback to identify service improvement opportunities, driving client satisfaction.
- Consulted with customers to assess needs and propose optimal solutions.
Protector
AWP
01.2019 - 01.2021
- Use Temporary Traffic Control (TTC) equipment to set up flagging operations and lane closures
- Use maps and coordinates to establish proper positioning for TTC equipment
- Coordinate with clients to ensure each work zone remains safe as possible
- Inspect vehicles and trailers daily to ensure readiness at all times
- Active pariticpant in office and regional safety committees, enforcing safety policy to ensure all Protectors follow estabalished practices, both on and off the job site
- Inspect work zones to ensure Protectors are using proper setups
- Train new hires on established company safety protocols and Texas Department of Transportation (Tx DOT) Traffic Contol Plans (TCP). Additionally, ensure proper use of Tx DOT 'skip cards' to ensure legal spacing lengthes for signs and channeling devices
- Issue Personal Protective Equipment (PPE) to Protectors as necessary
- Skilled using customer relationship managament platform 'Sales Force' to: Create and manage customer requirements from job start to completion, including listing job details, Protector assignments, and equipment allocations
- Issue job 'dispatch' to assigned Protectors ensuring job coverage
- Create and manage employee training and safety demonstration rosters
- Run reports as needed
- Track and report new hire training hours for submission to ensure proper payroll accountability
- Proficient in the use of Microsoft 365 suite of office tools
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Driver
Texas Test Fleet
01.2015 - 01.2018
- Routinely preform safety inspection on vehicles before and after assigned route
- Drive vehicle continuously each shift per route requirements
- Properly documented tire testing criteria for official paperwork filing
- Conducted pre-trip inspections to ensure vehicle readiness and compliance with standards.
- Maintained accurate logs of mileage, fuel usage, and maintenance activities for reporting purposes.
- Trained new drivers on operational procedures and best practices for safe driving.
- Collaborated with dispatch teams to coordinate logistics and address delivery challenges promptly.
- Followed all relevant traffic laws and safety regulations.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Dispatcher
Texas Test Fleet
01.2015 - 01.2018
- Coordinated with management, drivers and other departments of company to ensure proper procedures and maintenance were followed
- Handled Excel Spreadsheets for proper scheduling
- Used Word Documents and Emails for various communications within the company
- Did Nightly backup of computer servers to ensure data safety
- Filed multiple copies of driver daily data for billing purposes
- Kept continuous track of all drivers and vehicles throughout shift
- Performed inspection on vehicles upon arrival to assess possible new damages
- Created daily work order for every department in company
- Contacted proper management and mechanics upon knowledge of accidents occurring
- Handled weekly paychecks for every driver in the company
- Supplied drivers with proper equipment as was available
- Coordinated daily dispatch operations to ensure timely delivery of vehicles.
- Communicated effectively with drivers to resolve issues and optimize performance.
- Managed inbound and outbound logistics, ensuring compliance with company protocols.
- Trained new team members on dispatch procedures and software systems.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Bachelor of Arts - Anthropology
Texas State University
San Marcos, Texas, TX12-2027
High School Diploma -
Lytle High School
Lytle, TX06-2010
Skills
- Purchasing and planning
- Small business operations
- Project management
- Goal setting
Timeline
Sole-Proprietor/Jewelry Maker
TEJEWELERY
01.2021 - Current
Protector
AWP
01.2019 - 01.2021
Driver
Texas Test Fleet
01.2015 - 01.2018
Dispatcher
Texas Test Fleet
01.2015 - 01.2018
Bachelor of Arts - Anthropology
Texas State University
High School Diploma -
Lytle High School