Hospitality and Operations Proffesional with over 12 years of experience in team development, cultural enhancement, and driving organizational initiatives that unite communities. Proven track record in cultivating leadership, aligning diverse teams, and executing programs that enhance connection and engagement among stakeholders. Skilled in representing organizations at high-visibility events and forging impactful partnerships, ready to leverage expertise in a role focused on community impact and transformative change. Committed to fostering environments where collaboration thrives and meaningful connections are made.
Professional Experience
Myers Park Country Club – Charlotte, NC
Director of Food & Beverage | Apr 2012 – Present
• Lead nonprofit operations for a 1,200-member organization, directing multiple service outlets, annual events, and organizational initiatives.
• Provide leadership for a team of 80+, fostering growth, accountability, and professional development across all levels.
• Design and manage a Manager-in-Training program, resulting in 6+ internal promotions into leadership roles and strengthening long-term organizational capacity.
• Lead year-round event operations, balancing large signature events with recurring member experiences to ensure quality and engagement.
• Collaborated on $20M+ in capital projects, coordinating logistics, communications, and service readiness to ensure smooth transitions during renovations.
• Oversee payroll, scheduling, and operational expenses to balance efficiency with high-quality service delivery.
• Build recognition systems, onboarding processes, and SOPs that improve employee retention and strengthen workplace culture.
• Represent the club at high-visibility events, engaging stakeholders and aligning initiatives with broader organizational strategy.
•Facilitated smooth service by assisting with ingredient preparation and delivery coordination.
•Ensured kitchen organization while upholding food safety and sanitation standards.
•Supported culinary team in meal preparation alongside back-of-house operations.
•Assisted with large-scale catered events, including concerts and private functions.
• Coordinated event setup and food service while engaging with guests in high-volume environments.
• Followed food safety and service protocols to ensure quality and efficiency.
Stakeholder & Member Engagement
Strategic Event & Initiative Leadership
Team Development & Succession Planning
Cross-Functional Collaboration
Operational & Resource Management
Training, Onboarding & Performance Coaching
Culture Building & Employee Engagement
Partnership Development & Representation