Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tori Macon

Petersburg,Virginia

Summary

Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the role at your company. Dedicated Train Conductor bringing 3+ years of experience in the field and commitment to customer satisfaction. Excellent leadership, communication and problem-solving skills. Looking for growth-oriented position with Norfolk Southern. Detail-oriented worker devoted to taking detailed notes and keeping thorough records of normal and emergency situations. Personable and collaborative with knowledge of customer service and strategies for maintaining professionalism in stressful times. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Conductor

Norfolk Southern
Norfolk, VA
09.2021 - Current
  • Ensured compliance with all applicable railroad rules and regulations.
  • Conducted safety inspections of train equipment prior to each trip.
  • Coordinated with yardmasters to ensure proper switching operations when entering and leaving rail yards.
  • Performed daily maintenance checks of locomotive equipment as required by company policies.
  • Monitored the speed, distance traveled, and time of train travel.
  • Operated switches, signals, crossings, and other railway devices along the route.
  • Assisted in training new conductors on operational procedures and safety protocols.
  • Conducted periodic tests on brakes, air compressors, fuel tanks, oil levels.
  • Inspected track for obstructions or defects that could impact safe operation of the train.
  • Maintained communication with dispatchers and other crew members via radio or other methods.

FORKLIFT OPERATOR

WALMART DISTRIBUTION
Sutherland, Virginia
02.2020 - 08.2021
  • Met financial goals by adhering to production and delivery deadlines
  • Labeled and packaged merchandise for shipping and storage
  • Used radios to communicate with other team members and streamline work processes
  • Secured stacks of packages on machines to prevent movement and damage
  • Placed and arranged items and packages on pallets for transport
  • Loaded and unloaded packages and merchandise from industrial trucks.

PROCESS ASSISTANT MANAGER

AMAZON
Chester, Virginia
01.2018 - 02.2020
  • Addressed and resolved client or customer inquiries to foster superior standards of service
  • Conducted quality, timely performance feedback and performance appraisals
  • Identified operational process inefficiencies to recommend necessary improvements
  • Led and directed team members on effective methods, operations and procedures
  • Developed training modules and documentation to train staff.

ORDER FILLER

ALDI WAREHOUSE
Dinwiddie, Virginia
03.2016 - 02.2018
  • Unloaded inbound shipments and safely moved products to storage locations
  • Moved product from staging or storage areas into outbound trucks and trailers
  • Helped with picking and packing, pallet building and light assembly
  • Took inventory of merchandise to identify items needing reordering or replenishment
  • Used forklifts and pallet jacks to transport items to staging areas or loading docks.

Material Manager

USUI
Portsmouth, Virginia
06.2014 - 12.2015
  • Administered online purchasing systems
  • Located vendors of materials, equipment, and supplies, and determined product availability and terms of sales
  • Resolved vendor and contractor grievances and claims against suppliers
  • Arranged for disposal of surplus materials
  • Maintained records of goods ordered and received.

Education

CERTIFICATION IN WELDING -

TIDEWATER COMMUNITY COLLEGE
01.2016

Skills

  • Physical Strength and Stamina
  • Teamwork and Collaboration
  • Fast Reaction Time
  • Systems Analysis
  • Quality Checks
  • Finish Work
  • Customer Needs Assessments
  • Heavy Labor
  • Conducting
  • Hand signaling
  • Dispatch Communication
  • Coupling and uncoupling
  • Written Communication

Certification

Welding Certification

References

References available upon request.

Timeline

Conductor

Norfolk Southern
09.2021 - Current

FORKLIFT OPERATOR

WALMART DISTRIBUTION
02.2020 - 08.2021

PROCESS ASSISTANT MANAGER

AMAZON
01.2018 - 02.2020

ORDER FILLER

ALDI WAREHOUSE
03.2016 - 02.2018

Material Manager

USUI
06.2014 - 12.2015

CERTIFICATION IN WELDING -

TIDEWATER COMMUNITY COLLEGE

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