Tori McClellan
Southern Pines,NC
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Scotland Healthcare System
08.2021 - Current
- Improved patient care quality by monitoring and recording vital signs.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Supported needs of 40+ patients in an office setting
Certified Nursing Assistant
MM Home Care Agency
06.2020 - 08.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Supported needs of 10+ residents under long-term care.
Medical Assistant
Five Star Senior Living
06.2014 - 11.2019
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
Customer Service Cashier
Walmart
11.2009 - 07.2012
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring company policies and procedures were knowledgeable.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Lifted up to 50 pounds at once
Education
Associate of Science - Respiratory Therapy
Fayetteville Technical Community College
Fayetteville, NC05.2024
Associate of Applied Science - Medical Assisting
Central Carolina Community College
Sanford, NC08.2018
Diploma - Phlebotomy
Central Carolina Community College
Sanford, NC04.2017
Diploma - Nursing Assistance
Central Carolina Community College
Sanford, NC06.2014
High School Diploma -
Scotland High School
Laurinburg, NC06.2009
Skills
- Patient-Focused Care
- Indirect Patient Care
- Patient Relations
- Medical Terminology Knowledge
- Patient Lifting
Certification
- Certified Nursing Assistant, Scotland Healthcare System - June 2014 through current
- Certified Medication Aide, Five Star Senior Living - June2015 through current
- Basic Life Support
Timeline
Certified Nursing Assistant
Scotland Healthcare System
08.2021 - Current
Certified Nursing Assistant
MM Home Care Agency
06.2020 - 08.2021
Medical Assistant
Five Star Senior Living
06.2014 - 11.2019
Customer Service Cashier
Walmart
11.2009 - 07.2012
Associate of Science - Respiratory Therapy
Fayetteville Technical Community College
Associate of Applied Science - Medical Assisting
Central Carolina Community College
Diploma - Phlebotomy
Central Carolina Community College
Diploma - Nursing Assistance
Central Carolina Community College
High School Diploma -
Scotland High School
Similar Profiles
Angela MackeyAngela Mackey
RN-Surgical Services Manager at Scotland Healthcare SystemRN-Surgical Services Manager at Scotland Healthcare System
Melissa SmithMelissa Smith
Registered Nurse Case Manager at Scotland Healthcare SystemRegistered Nurse Case Manager at Scotland Healthcare System
Kari SmithKari Smith
Maternal Health Community Health Worker at Scotland Health Care SystemMaternal Health Community Health Worker at Scotland Health Care System