Tori Miller
Creve Coeur,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Office Administrator
Incentive Concepts
03.2023 - Current
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assist in warehouse operations including inventory management, logistics coordination, taking measurements of products.
- Support other departments as needed to meet company objectives.
Recruiter
Advanced Resources
10.2021 - Current
- Worked alongside global business leader to deploy new training strategies.
- Developed and monitored employee recognition programs.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collaborated with hiring managers to understand job requirements and expectations.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Advocated for staff members, helping to identify and resolve conflicts.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Coordinated schedules to arrange management interviews with applicants.
- Maintained confidentiality of employee records and payroll information.
- Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines.
- Created new hire and termination documents for payroll.
- Tracked employee vacation, sick and personal time.
- Resolved payroll discrepancies quickly and successfully.
Key Carrier Coordinator
Homegoods
01.2019 - 10.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Received and counted money.
- Completed store opening and closing procedures.
- Accepted and processed customer returns.
- Counted out cash drawers and balanced totals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained newly hired sales team in upselling techniques.
- Educated staff on strategies for handling difficult customers and challenging situations.
Specialist
Home Daycare
01.2014 - 01.2018
- Maintained effective schedule balance between rest periods, active play and instruction.
- Created and implemented diverse educational strategies to boost development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Planned and guided age-appropriate tasks like reading and crafts.
- Taught children to organize toys, wash hands and share by leading by example.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Encouraged children's emotional and social development.
Education
High School Diploma -
Ritenour High School
St. John, MO05.2002
Skills
- Customer service
- Process and procedure development
- Multi-tasking strength
- Time management
- Sales proficiency
- Attention to detail
- Accountability, time management, dependability, great at following instructions and great
- Data Analysis
- Work Authorizations
- Safety Training
- Microsoft Office
- Training and Onboarding
Timeline
Office Administrator
Incentive Concepts
03.2023 - Current
Recruiter
Advanced Resources
10.2021 - Current
Key Carrier Coordinator
Homegoods
01.2019 - 10.2021
Specialist
Home Daycare
01.2014 - 01.2018
High School Diploma -
Ritenour High School