Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tori Moore

Robards,KY

Summary

Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Team-oriented with over 20 years of experience. Excellent Communication and problem solving skills. Highly effective at juggling multiple responsibilities at once.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Voucher Processing Manager, Aka Billing Manager

Professional Transportation, Inc.
Evansville, IN
09.2001 - Current
  • Reviewed billing problems, researched issues and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Trained and mentored staff on procedures, compliance requirements and collections techniques.
  • Created new standard operating procedures improving billing accuracy and cash flow.
  • Performed billing, collection and reporting functions for over 10 railroads in multi-million-dollar company.
  • Conducted performance reviews and implemented improvement plans.
  • Performed testing for billing modules, enhancing new functionality and process improvements.
  • Worked cross-functionally with customer service, inventory, and finance teams for conflict resolution.
  • Complied with established internal controls and policies.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed strategic plans for day-to-day financial operations.
  • Identified improvement changes regarding key processes for internal controls and accounting procedures.
  • Supported team with special projects and additional job duties.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Resolved escalated customer issues.
  • Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
  • Reviewed more than 15 financial statements per day.
  • Developed metrics for objectives, supporting key results in employee performance.

Veterinary Technician

Adams Vet Clinic
Ashland, AL
01.2001 - 07.2001
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care
  • Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment
  • Bathed and dipped dogs afflicted with parasitic infections and applied specific medications for itch relief
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors
  • Assisted senior staff with blood analyses and physical assessments
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
  • Recorded symptoms and documented medical observations to inform treatment decisions

Education

No Degree - Accounting

Henderson County High School
Henderson, KY
05.1992

Skills

  • Job Assignments
  • Employee Performance Reviews
  • Administration and Reporting
  • Performance Tracking and Evaluations
  • Scheduling and Coordinating
  • Workflow Management
  • Managing Operations and Efficiency
  • Management of Financial Resources
  • Staff Recruitment and Hiring
  • Invoice Matching
  • Performance Feedback
  • Project Deadlines

Certification

Six Sigma White Belt

Timeline

Voucher Processing Manager, Aka Billing Manager

Professional Transportation, Inc.
09.2001 - Current

Veterinary Technician

Adams Vet Clinic
01.2001 - 07.2001

No Degree - Accounting

Henderson County High School

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Tori Moore