Tori Morrison
Sacramento,CA
Summary
Results-driven professional with extensive experience in accounts management and employee training. Skilled in enforcing health and safety compliance while maintaining high service standards. Committed to resolving customer inquiries efficiently to drive satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Bookkeeper
Kimbell and Brown Construction
San Luis Obispo , CA
02.2023 - Current
- Managed accounts payable and receivable for construction projects.
- Reconciled bank statements with financial records monthly.
- Processed invoices and ensured timely payments to vendors.
- Resolved billing discrepancies with vendors or customers promptly.
Shift Supervisor
STARBUCKS COFFEE COMPANY
San Luis Obispo , CA
01.2018 - 10.2025
- Supervised daily operations to ensure quality service and product standards.
- Utilized POS systems efficiently for order processing and inventory management.
- Enforced health and safety regulations for a safe work environment.
- Resolved customer inquiries and complaints to ensure satisfaction consistently.
- Assisted in maintaining cleanliness and organization of the store space.
Crew Member
Trader Joes Warehouse
San Luis Obispo , CA
03.2020 - 02.2023
- Processed customer transactions accurately and efficiently in a high-traffic retail environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Trained new crew members on standard operating procedures and best practices.
Food Server
Central Coast Brewing
San Luis Obispo, California
08.2018 - 05.2019
- Delivered exemplary customer service in a fast-paced brewery environment.
- Collaborated with kitchen staff to ensure timely meal preparations.
- Maintained cleanliness of dining area and service stations consistently.
- Greeted guests in a friendly and welcoming manner.
Education
Associate of Applied Science - Allied Health
Sacramento City College
Sacramento, CA06-2026
Skills
- Accounts management
- Customer service
- Employee training
- Health and safety compliance
- Time management
- Strong work ethic
Timeline
Bookkeeper
Kimbell and Brown Construction
02.2023 - Current
Crew Member
Trader Joes Warehouse
03.2020 - 02.2023
Food Server
Central Coast Brewing
08.2018 - 05.2019
Shift Supervisor
STARBUCKS COFFEE COMPANY
01.2018 - 10.2025
Associate of Applied Science - Allied Health
Sacramento City College