Tori Ofhengaue
South Jordan,UT
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Warehouse Coordinator
Bunny James Boxes LLC
West Jordan, UT
03.2024 - 12.2024
- Prepared outgoing orders by picking items according to customer requirements while ensuring product quality is preserved throughout transit process.
- Received, tracked and monitored incoming shipments to ensure timely delivery of goods.
- Coordinated with transportation companies for timely pickup and delivery of goods from and to designated locations.
- Documented actions by completing forms, reports, logs and records.
- Prepared orders by processing requests and supply orders, pulling materials, and packing boxes.
- Completed or assisted with difficult or skilled tasks.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
Office Manager
North Eastern Services
South Jordan, UT
03.2023 - 11.2023
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Responded to customer inquiries via phone or email in a professional manner.
- Assisted in recruiting, onboarding and training new employees.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Used judgment and initiative in handling confidential matters and requests.
Receptionist
West Jordan City
West Jordan, UT
11.2022 - 01.2023
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted with special projects assigned by management when required.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Coordinated meeting room bookings and arranged catering for meetings and events.
Receptionist
AutoSavvy
Draper, UT
08.2022 - 10.2022
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted visitors and provided them with assistance.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Family Nanny
Care.com Inc
Eagle Mountain, UT
02.2021 - 09.2021
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Set up a safe learning environment with developmentally appropriate toys and materials.
- Provided emotional support during times of stress or transition.
- Provided full-time care for two children aged 3 and 5, including meal preparation, dressing, bathing, and transportation to activities.
- Transported children to school functions or appointments as needed.
- Administered medication if needed and monitored health issues related to allergies or asthma.
- Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
Behavior Technician
Highland Ridge Rehab Center LOC
Midvale, UT
01.2020 - 09.2020
- Assisted in the implementation of crisis intervention protocols when needed.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Monitored client's progress towards identified goals through data collection and analysis.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Completed daily client rounds and tracked client movements.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
Daycare Worker
St. Johns CCDC
Murray, UT
09.2018 - 08.2019
- Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
- Communicated regularly with parents regarding their child's progress or concerns.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
Paraprofessional
Middleton School District 134
Middleton, ID
09.2016 - 05.2018
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Utilized effective communication strategies when interacting with diverse populations.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Administered assessments to determine student's academic performance levels.
- Assisted children at stations during small-group learning periods.
Education
High School Diploma -
Middleton High
Middleton, ID05-2013
Skills
- Shipping and receiving
- Warehouse organization
- Inventory tracking
- Packaging and labeling
- Bookkeeping
- Scheduling and calendar management
- Clear oral/written communication
- Customer service
- Mail handling
- Office management
- Clerical support
- Office management software
References
References available upon request.
Timeline
Warehouse Coordinator
Bunny James Boxes LLC
03.2024 - 12.2024
Office Manager
North Eastern Services
03.2023 - 11.2023
Receptionist
West Jordan City
11.2022 - 01.2023
Receptionist
AutoSavvy
08.2022 - 10.2022
Family Nanny
Care.com Inc
02.2021 - 09.2021
Behavior Technician
Highland Ridge Rehab Center LOC
01.2020 - 09.2020
Daycare Worker
St. Johns CCDC
09.2018 - 08.2019
Paraprofessional
Middleton School District 134
09.2016 - 05.2018
High School Diploma -
Middleton High
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