Tori Pierce
Columbus,GA
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Inside Acct Exec-Res-Outbound
Kinetic by Windstream
02.2025 - Current
- Managed approximately 250 outbound calls to potential customers daily.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Manufacturing Production Supervisor
Johns Manville
11.2022 - 12.2024
- Supervised 30+employees while processing rocks for fiber, water, binder, and air while monitoring operations for efficiency and safety.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
- Resolved issues quickly to maintain productivity goals.
- Oversaw 25+ employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines achieving 100k of insulation for shift.
Production Supervisor
Fermworx
07.2022 - 10.2022
- Created and maintained the process flow for during the fermentation process while building high quality Biopolymers.
- Daily reporting for Safety, Quality, and Production.
- Ensure wastewater treatment was at standard within city and state guidelines.
- Oversaw employee training initiatives for 12 employees to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Streamlined communication between departments, fostering a collaborative work environment for efficient problem solving.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
Group Leader
Hyundai Transys Georgia Powertrain
04.2022 - 07.2022
- Managed a startup team of 10, building components for final production for transmissions by promoting safety, quality, productivity, cost, and delivery targets for assigned area.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed daily production schedules, ensuring timely completion of projects and meeting customer demands.
- Enhanced communication among team members, fostering a collaborative work environment that increased productivity.
- Drove innovation within the team by encouraging creative thinking and supporting the implementation of new ideas for process improvements.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
Manufacturing and Supply Chain Supervisor
ThermoFisher Scientific
02.2021 - 01.2022
- Supervised 10 employees in the Supply Chain Process and ensured compliance with all safety and other regulatory requirements throughout the process flow from Raw Materials to Finished Goods.
- Coordinated with Planning Coordinators, Schedulers, and Inventory Coordinators to ensure the deadlines for production daily goals.
- Implemented a new Process Flow to ensure work orders were 100% fulfilled for production.
- Reduced lead times for critical materials through proactive supplier management and effective communication with stakeholders.
- Collaborated with cross-functional teams to develop demand forecasts, ensuring adequate inventory levels for optimal order fulfillment.
- Mentored junior staff members on best practices in supply chain management, boosting overall team competency and productivity.
Group Leader
General Motors
07.2018 - 10.2020
- Managed 40+ UAW (United Automobile Workers) making Fuel Rail fabrication through Final Assembly.
- Followed the terms of local and national labor agreements.
- Responsible for the safety of all employees using the Safety Incident Program as needed, followed by corrective actions.
- Led root cause analysis efforts for operational issues, resulting in effective problem-solving strategies.
- Reduced material waste with better inventory management practices and resource allocation strategies.
- Implemented safety protocols to maintain a safe working environment, resulting in fewer accidents and injuries.
- Improved production efficiency by implementing lean manufacturing techniques and process improvements.
- Conducted regular performance evaluations, providing constructive feedback for continuous employee growth.
- Optimized equipment usage through proper maintenance scheduling, minimizing downtime and maximizing performance.
Operations Supervisor
KraftHeinz
04.2014 - 04.2018
- Oversaw Startup of String Cheese while onboarding 30+ new employees in 2017 for pre/post sanitation and production.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks reporting in detail utilizing SAP.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
- Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
Production Facilitator
KraftHeinz
03.2010 - 04.2014
- Assigned tasks to 40+ employees to meet processing and production needs and attainment, staffed for projects, tracked progress with employees and updated the shift supervisor.
- Planned and executed programs which lead to team effort, increasing credibility and employee awareness by strengthening relations with employees.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Reduced downtime for equipment maintenance through proactive scheduling and task delegation.
- Boosted team productivity, providing ongoing training and skill development opportunities.
- Contributed to the development of new products by providing valuable insights from the production floor perspective.
Senior Laboratory Analyst
Kraft Foods
04.2009 - 03.2010
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
- Operated and troubleshot equipment, instruments and associated software and routinely performed quality control on instrumentation to comply with established specifications.
- Assisted in ordering laboratory supplies and necessities to maintain appropriate level of inventory.
- Verified normal and abnormal results, correlated abnormal test results with laboratory management.
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Education
Associate of Science - Liberal Arts
Monroe Community College
Rochester, NY12.2000
Skills
- Warehouse Management; Maximo, JD Edwards, SAP
- Microsoft Application skills
- Coaching, Training, SOP certification
- ISO 9001, 140001
- Master Production Scheduler
- Organization and time management
- Root Cause Analysis
- Critical thinking and problem solving
- Salesforce
- Smartsheet
Accomplishments
- Machine Guarding Team selected by Plant Manager
- Fork Truck, Tractor, Front Loader trained.
- CPR certified 2024-12-04.
Recognition for Process improvement General Motors
Worked closely with maintenance supervisor and technicians to create, perform preventative maintenance on machinery to prevent continual breakdowns which prevented attainment daily which then caused overtime.
- Identifying parts
- Listed most critical to least critical.
- Created Notifications.
- Inventoried systems for availability to perform machinery upgrades.
- Correlated and scheduled with management and departments to prevent interruption.
Timeline
Inside Acct Exec-Res-Outbound
Kinetic by Windstream
02.2025 - Current
Manufacturing Production Supervisor
Johns Manville
11.2022 - 12.2024
Production Supervisor
Fermworx
07.2022 - 10.2022
Group Leader
Hyundai Transys Georgia Powertrain
04.2022 - 07.2022
Manufacturing and Supply Chain Supervisor
ThermoFisher Scientific
02.2021 - 01.2022
Group Leader
General Motors
07.2018 - 10.2020
Operations Supervisor
KraftHeinz
04.2014 - 04.2018
Production Facilitator
KraftHeinz
03.2010 - 04.2014
Senior Laboratory Analyst
Kraft Foods
04.2009 - 03.2010
Associate of Science - Liberal Arts
Monroe Community College
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