Tori Reed
Huffman,TX
Summary
Security management professional familiar with standard security practices and operational requirements. Comfortable working in variety of environments to provide personal, premise and perimeter security. Highly skilled in armed security precautions and operations.
Responsive and hardworking Security Supervisor trained in conflict resolution, patrol and security planning. Accomplished in running tight shifts with minimal incidents and maximum control of building envelope. Understands importance of identifying and mitigating security loopholes. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Well-organized clerk skilled at providing customers with accurate and quick service. Offering two years of experience in customer service, preparing deli food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Overview
7
7
years of professional experience
Work History
Security
GardaWorld
05.2022 - Current
- Devised system security and software solutions for data security.
- Enhanced security by implementing and maintaining comprehensive security systems.
- Monitored security checkpoints for compliance with applicable security protocols.
- Enhanced network security by designing and implementing robust security architectures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Frequently reviewed security cameras and reported security breaches to management.
- Enhanced unit security by implementing comprehensive security protocols and procedures.
- Implemented security structures to prevent unauthorized access and maintain system security.
Deli Clerk
Kroger
07.2020 - 05.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Warehouse Worker
Jarmz Designs
01.2020 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Painted and designed frames for costumers.
- Consistently lifted materials weighing as much as 75 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Team Member
Chick-fil-A
05.2018 - 06.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Participated in ongoing training sessions to stay current on industry trends and best practices for food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Improved kitchen efficiency by streamlining prep work and optimizing workstation organization.
Cashier Team Member
Chick-fil-A
08.2017 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Clerk
Lake Houston Washateria
12.2016 - 08.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Washing, drying and folding customer clothes.
- Ironing and hanging customers clothes.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Education
High School Diploma -
Hargrave High School
Huffman, TX06.2018
Skills
- Security
- Security support
- Security Reporting
- Computer Security
- Network Security
- Security Oversight
- Security Monitoring
- Security background
- General security
- S2
- SAP
- Surveillance
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Order Taking
- Written and verbal communication
- Organizational abilities
- Basic Math Competence
- Telephone Etiquette
- Customer Satisfaction
- Cash Management
- Filing systems
- Database entry
- Relationship Building
- Prioritization
- Database Management
- Document Management
- File Maintenance
- Leadership Qualities
- Allergen awareness
- Knife handling skills
- Food storage practices
- Nutrition knowledge
- Portion Control
- Food preparation expertise
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Safe Food Handling Practices
- Food Preparation
- Meat slicing expertise
- Safe Food Handling
- Equipment safety
- Sanitation Practices
- Hospitality service expertise
Timeline
Security
GardaWorld
05.2022 - Current
Deli Clerk
Kroger
07.2020 - 05.2022
Warehouse Worker
Jarmz Designs
01.2020 - 03.2020
Team Member
Chick-fil-A
05.2018 - 06.2019
Cashier Team Member
Chick-fil-A
08.2017 - 02.2018
Clerk
Lake Houston Washateria
12.2016 - 08.2017
High School Diploma -
Hargrave High School
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