Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tori Reigle

Berwick,Pennsylvania

Summary

Industrious Associate Director focused on supporting and enhancing operations with decisive leadership style and strategic approach to decision-making. Knowledgeable about higher education industry business practices.

Overview

25
25
years of professional experience

Work History

Associate Director in Graduate Admissions

Wilkes University Graduate Admissions
Wilkes Barre, PA
01.2014 - Current
  • Maintains student records, registration, and manage strategic plan initiatives surrounding recruitment, enrollment, marketing, and trends in higher education.
  • Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
  • Identified opportunities for improvement in processes, procedures, systems and services.
  • Conducted regular meetings with departments to review progress on goals and objectives.
  • Developed and implemented strategies to increase organizational effectiveness and efficiency.
  • Monitored budgeting, planning and reporting activities of the department.
  • Analyzed data collected from various sources in order to identify trends or areas requiring further investigation or action.
  • Collaboration with internal partners to meet expected timelines, goals and quality standards.
  • Maintained positive relationships with vendors and external partners to support business resilience efforts.
  • Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
  • Created effective communication channels between different departments in order to facilitate collaboration.

Patrolman

White Haven/Salem Twp./Millville Police Department
White Haven/Berwick/Millville, PA
04.2012 - 01.2015
  • Reporting, issue citations, respond to calls, enforce laws, make arrests, and testify in court cases.
  • Monitored assigned areas to detect suspicious activity or criminal behavior.
  • Responded to emergency calls and provided assistance as needed.
  • Investigated complaints, conducted interrogations and collected evidence.
  • Prepared detailed reports documenting incidents, arrests and investigations.

Sergeant

Northumberland County Prison
Sunbury, PA
01.2013 - 01.2014
  • Supervise correctional officers and all inmates
  • Assign all duties to officers and inmates
  • Investigate alleged rule violations and inmate conflicts
  • Review and write incident reports, disciplinary reports, attend hearings
  • Maintain and secure weapons
  • Conduct inmate intakes, and out processing.
  • Supervised subordinate officers in their daily duties.
  • Reviewed incident reports and other documentation submitted by subordinates.
  • Developed strategies to reduce incidents of violence or inappropriate behavior within the facility.

Branch Manager

First Keystone Community Bank
Danville, PA
01.2011 - 01.2012
  • Managed staff scheduling, hiring and training processes.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Conducted regular performance reviews for all employees in the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Ensured compliance with established policies, procedures and regulations governing banking operations.

Branch Manager

Sovereign Bank
Elysburg, PA
01.2010 - 01.2011
  • Managing branch income, assets and loan portfolio
  • Both commercial and consumer products
  • Business and consumer development
  • Process/closing of all loan products
  • Analysis of financial records, such as business and consumer income taxes and profit and loss statements
  • Daily reporting for branch sales by employee
  • Recruiting and interviewing for all positions within the branch.

Mortgage Director/Bank Operations Manager

Wells Fargo/Wachovia Mortgage Corp.
Allentown, PA
01.2004 - 01.2010
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Identified opportunities for improvement in operational performance metrics.
  • Coordinated resources across departments to maximize productivity levels.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Managed staff, financials and key performance indicators to facilitate business operations.

Mortgage Manager

First Federal Bank
Hazleton, PA
01.2002 - 01.2004
  • Educating clients on financial products covering 6 offices, using Byte software and LP (Freddie Mac)
  • Marketing to clients and employer groups for trust and investments along with prospective commercial clients
  • Budgeting, bank reconciliation of statements, preparing disclosures for client files within audit compliance
  • Reviewed, analyzed and verified loan applications for accuracy and completeness.
  • Managed the daily operations of a team of mortgage loan processors.
  • Prepared loan documents, such as promissory notes, deeds of trust, and closing statements.

Financial Service Specialist

Service 1st Federal Credit Union
Danville, PA
01.1999 - 01.2002
  • Underwriting, approval and denial within loan authority of all loans including; Indirect, Home Equities, Auto, Visa, and Personal
  • Collection manager for all loans 30 to 45 days delinquent
  • Overseeing of marketing projects and sales to current and future employee groups and indirect dealers
  • Office reports; including monthly activity on accounts, customer contact, and expense reports.
  • Analyzed financial statements, prepared balance sheets, and reconciled accounts.

Education

Associate of Science - Criminal Justice

Lackawanna College
Hazleton, PA
01-2012

Some College (No Degree) - Certification

Starr/Banking Institute
01-2001

High School Diploma -

Columbia-Montour AVTS
Bloomsburg, PA
01.1996

Skills

  • Planning And Execution
  • Standards And Protocols Compliance
  • Progress Reporting
  • Document Coordination
  • Process Optimization
  • Budget Management
  • Data Collection And Analysis
  • Work Planning And Prioritization
  • Team Collaboration And Leadership
  • Data Gathering
  • Data Organization
  • Report Analysis

Timeline

Associate Director in Graduate Admissions

Wilkes University Graduate Admissions
01.2014 - Current

Sergeant

Northumberland County Prison
01.2013 - 01.2014

Patrolman

White Haven/Salem Twp./Millville Police Department
04.2012 - 01.2015

Branch Manager

First Keystone Community Bank
01.2011 - 01.2012

Branch Manager

Sovereign Bank
01.2010 - 01.2011

Mortgage Director/Bank Operations Manager

Wells Fargo/Wachovia Mortgage Corp.
01.2004 - 01.2010

Mortgage Manager

First Federal Bank
01.2002 - 01.2004

Financial Service Specialist

Service 1st Federal Credit Union
01.1999 - 01.2002

Associate of Science - Criminal Justice

Lackawanna College

Some College (No Degree) - Certification

Starr/Banking Institute

High School Diploma -

Columbia-Montour AVTS
Tori Reigle