Tori Rodriguez
351 Forest Lakes Drive Sterrett,AL
Summary
Dedicated professional well-versed in communications, community outreach, and administrative support, seeking opportunities with organizations that align with similar values and interests.
Overview
9
9
years of professional experience
Work History
Executive Assistant (virtual/seasonal)
Garifuna Nation
03.2023 - Current
- Supported President and other executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in strategic planning for United Nations presentation and side events
- Assisted in the development of organization policies and procedures, contributing to a more organized work environment.
- Developed strong relationships with partner organizations in the community.
- Maintained confidentiality with high-level, sensitive documents, ensuring proper storage and distribution as needed.
Herbalist, Doula, and Lactation Counselor
Southern Earth Mama, LLC
02.2019 - Current
- Taught childbirth preparation classes to over 40 expectant parents.
- Educated parents on breastfeeding and lactation support.
- Collaborated with fellow doulas to share best practices and learn from one another''s experiences in order to continually improve quality of support provided to clients.
- Supported families in making informed decisions about childbirth options by sharing evidence-based information on various topics related to pregnancy and birth.
- Conducted prenatal examinations and provided guidance and support to mothers-to-be.
- Developed and maintained client records and documentation.
- Monitored health of mothers and babies post-delivery, providing guidance and support.
- Educated expectant families on benefits of various childbirth methods, empowering them to make informed decisions about their birth experience.
- Strengthened community ties by collaborating with local organizations to offer workshops on prenatal wellness topics such as nutrition, exercise, relaxation techniques, and baby-wearing safety tips.
Lead Office Administrator, Co-Owner
Rodriguez Painting, LLC
05.2018 - 03.2023
- Assisted the company with foundational organization to generate nearly 1.8 million in revenue annually
- Drafted and implemented company's COVID-19 policy and procedures
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Organized, facilitated and participated in community service efforts.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 26 employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Community Missions: Women, Infants, and Children
Dan Salas Ministries
05.2016 - 06.2018
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained learning curriculums by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Led mission teams in prayer and spiritual formation.
- Monitored the health of mothers and babies post-delivery, providing guidance and support.
- Assisted with postpartum care and provided guidance on postpartum recovery.
Medical Office Manager
The Balancing Point, LLC
05.2015 - 03.2017
- Created and implemented organizational policies and procedures.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Created and managed over 300 electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interacted with patients by phone, email, or in-person to provide information.
Education
Certified Childbirth Educator
Birth Arts International
06.2023
Certified Lactation Counselor
Academy of Lactation Policy And Practice
Boston, MA12.2022
International Communications And Counseling
Southeastern Bible College
Birmingham, AL05.2017
World Missions And Intercultural Communication
Perspectives USA
Birmingham, AL05.2017
Nursing Administration
Jefferson State Community College
Birmingham, AL05.2014
Timeline
Executive Assistant (virtual/seasonal)
Garifuna Nation
03.2023 - Current
Herbalist, Doula, and Lactation Counselor
Southern Earth Mama, LLC
02.2019 - Current
Lead Office Administrator, Co-Owner
Rodriguez Painting, LLC
05.2018 - 03.2023
Community Missions: Women, Infants, and Children
Dan Salas Ministries
05.2016 - 06.2018
Medical Office Manager
The Balancing Point, LLC
05.2015 - 03.2017
Certified Childbirth Educator
Birth Arts International
Certified Lactation Counselor
Academy of Lactation Policy And Practice
International Communications And Counseling
Southeastern Bible College
World Missions And Intercultural Communication
Perspectives USA
Nursing Administration
Jefferson State Community College
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