Tori Ruth
Philadelphia,PA
Summary
Emerging museum professional seeking to apply multidisciplinary experience to implement effective programs and initiatives in the museum field for greater benefits to their communities. Proven track record of relationship development across industries. Effective in balancing many responsibilities while maintaining a high quality of results.
Overview
7
7
years of professional experience
Work History
Community Engagement Coordinator
Drexel Founding Collection, Drexel University
06.2024 - Current
- Conducted analysis of community needs and resources to support strategic plans.
- Enhanced community involvement by organizing and executing various outreach programs and initiatives.
- Established strategic partnerships with other organizations, expanding community reach and impact.
- Designed program implementation and maintenance plan.
- Coordinated logistics for programs and events, including reserving spaces, ordering catering, and securing any other needed materials in a timely fashion.
- Assisted in daily administrative tasks for collections management, including updating database information and moving objects to new locations
Shift Manager
Shake Shack
03.2018 - Current
- Served as Training and Development Manager, leading all training and development of employees to maximize team performance for a team up to 35 people.
- Increased customer satisfaction and grew business by maintaining close relationships with customers, resulting in higher metrics and more frequent engagement with surveys
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality or safety compliance, including breaking a regional one-day sales record of over $22,000.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Collaborated with other managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Graduate Student Worker
Drexel University
09.2023 - 05.2024
- Supported development of program materials to advance inclusion and diversity awareness and understanding.
- Assisted in organizing 2 successful events by collaborating with vendors and suppliers for office events.
- Led the writing and editing of 2 Zines highlighting monthly issues of diversity and inclusion.
Peer Teacher
College of Liberal Arts, Temple University
08.2022 - 12.2022
- Improved student comprehension by utilizing a variety of teaching methods and instructional materials for a class of 15 students.
- Enhanced student engagement with interactive activities designed to reinforce key concepts in an enjoyable manner.
- Organized extracurricular activities, such as study groups and tutoring sessions, supporting students outside the classroom setting.
Education
Master of Science - Arts Administration And Museum Leadership
Drexel University
Philadelphia, PA12.2024
Bachelor of Arts - Classics
Temple University
Philadelphia, PA05.2023
Skills
- Relationship Development
- Employee Training and Development
- Customer Service
- Cultural Sensitivity and Competency
- Excellent Communication
- Strategic Planning
- Teamwork and Collaboration
Affiliations
- Association of Academic Museums and Galleries (AAMG)
Timeline
Community Engagement Coordinator
Drexel Founding Collection, Drexel University
06.2024 - Current
Graduate Student Worker
Drexel University
09.2023 - 05.2024
Peer Teacher
College of Liberal Arts, Temple University
08.2022 - 12.2022
Shift Manager
Shake Shack
03.2018 - Current
Master of Science - Arts Administration And Museum Leadership
Drexel University
Bachelor of Arts - Classics
Temple University
Similar Profiles
Lynn WaddellLynn Waddell
Director at Drexel Founding Collection, Drexel UniversityDirector at Drexel Founding Collection, Drexel University
REX A. HUTCHINSONREX A. HUTCHINSON
Collections Assistant at Drexel Founding Collection at Drexel UniversityCollections Assistant at Drexel Founding Collection at Drexel University
Tyler MoonieTyler Moonie
Videographer at Pennoni Honors College, Drexel UniversityVideographer at Pennoni Honors College, Drexel University