Summary
Overview
Work History
Education
Skills
Timeline
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Tori Smith

Tori Smith

Grand Forks ,ND

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Laundry Attendant

C&R Cleaners & Laundry
Grand Forks , ND
11.2022 - Current
  • Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
  • Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Received and counted clothing items to provide fees and date of pick up for customers.

Account Manager

Aarons Sales And Lease
Grand Forks , ND
08.2022 - 07.2023
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Improved overall team productivity by implementing best practices in organization and time management.

Paint & Stain Tech

Marvin Windows
Grafton, ND
01.2020 - 10.2022
  • Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
  • Collaborated with cross-functional teams to ensure timely completion of complex projects.
  • Maintained quality assurance and customer satisfaction objectives.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Direct Support Professional

Rem ND
Grafton , ND
02.2014 - 12.2018
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with daily living activities, running errands, and household chores.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Maintained clean, safe, and well-organized patient environment.

Deli Manager

Simonson's
Grafton , ND
03.2010 - 02.2014
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Set and oversaw weekly and special event menu plans.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.

Education

Diploma -

Benson High School
Omaha, NE
09.1992 - 05.1996

Skills

Customer

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Timeline

Laundry Attendant

C&R Cleaners & Laundry
11.2022 - Current

Account Manager

Aarons Sales And Lease
08.2022 - 07.2023

Paint & Stain Tech

Marvin Windows
01.2020 - 10.2022

Direct Support Professional

Rem ND
02.2014 - 12.2018

Deli Manager

Simonson's
03.2010 - 02.2014

Diploma -

Benson High School
09.1992 - 05.1996

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Tori Smith