Tori Smith
Grand Forks ,ND
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Laundry Attendant
C&R Cleaners & Laundry
Grand Forks , ND
11.2022 - Current
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
- Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Received and counted clothing items to provide fees and date of pick up for customers.
Account Manager
Aarons Sales And Lease
Grand Forks , ND
08.2022 - 07.2023
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Improved overall team productivity by implementing best practices in organization and time management.
Paint & Stain Tech
Marvin Windows
Grafton, ND
01.2020 - 10.2022
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Direct Support Professional
Rem ND
Grafton , ND
02.2014 - 12.2018
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Provided compassionate and patient-focused care to cultivate well-being.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Transported clients to medical and dental appointments to provide support.
- Assisted with daily living activities, running errands, and household chores.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Maintained clean, safe, and well-organized patient environment.
Deli Manager
Simonson's
Grafton , ND
03.2010 - 02.2014
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Set schedules for Number staff by planning and designating shifts and hours.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Set and oversaw weekly and special event menu plans.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
Education
Diploma -
Benson High School
Omaha, NE 09.1992 - 05.1996
Skills
Customer
Laundry folding and storage
Supply Management
Safety Procedures
Inventory Tracking
Guest Relations
Workplace Cleanliness
Efficient Sorting
Sorting
Folding Techniques
Relationship Building
Work Prioritization
Organizational Skills
Multitasking Abilities
Multitasking
Attention to Detail
Reliability
Self Motivation
Timeline
Laundry Attendant
C&R Cleaners & Laundry
11.2022 - Current
Account Manager
Aarons Sales And Lease
08.2022 - 07.2023
Paint & Stain Tech
Marvin Windows
01.2020 - 10.2022
Direct Support Professional
Rem ND
02.2014 - 12.2018
Deli Manager
Simonson's
03.2010 - 02.2014
Diploma -
Benson High School
09.1992 - 05.1996