Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TORI TAPPAN

Allen Park

Summary

Diligent professional with 1.5+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
09.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Bartender / Wait Staff

West Shore Golf Course
06.2022 - 09.2024
  • Customer service
  • Make and serve drinks
  • Server for private parties
  • Run concession stand
  • Cleaning

Receptionist

Rossoni Animal Hospital
12.2023 - 03.2024
  • Greeted visitors warmly and ensured they had a positive experience
  • Handled cash and credit card payments with accuracy
  • Answered phones professionally in accordance with organizational protocols
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions

Cashier

Savvy Sliders
11.2021 - 04.2022
  • Cashier
  • Restocked drinks and food
  • Cleaned the dining room
  • Gathered equipment and food for the cooks

Crew Member

Jets Pizza
07.2020 - 10.2021
  • Cashier
  • Answered phones
  • Washed dishes
  • Made salads and pizzas
  • Cleaned the store

Education

Associate in Science (A.S.) - Surgical Technician

SchoolCraft College
Livonia

Associate in Science (A.S.) -

Henry Ford College
Dearborn, MI

High School Diploma -

Allen Park High School
Allen Park, MI
05.2020

Skills

  • Hard Worker
  • Team Player
  • Work Task Prioritization
  • Positive Interactions
  • Cashier Abilities

Certification

CPR/AED

Timeline

Pharmacy Technician

CVS Pharmacy
09.2024 - Current

Receptionist

Rossoni Animal Hospital
12.2023 - 03.2024

Bartender / Wait Staff

West Shore Golf Course
06.2022 - 09.2024

Cashier

Savvy Sliders
11.2021 - 04.2022

Crew Member

Jets Pizza
07.2020 - 10.2021

Associate in Science (A.S.) - Surgical Technician

SchoolCraft College

Associate in Science (A.S.) -

Henry Ford College

High School Diploma -

Allen Park High School

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