Keairra Elam
Clarksville,TN
Summary
Extremely dedicated, organized, professional and team oriented. Outstanding customer service, communication skills. Resourceful in problem solving and staying focused on the job at hand.
Overview
11
11
years of professional experience
Work History
Togo Specialist/Server Support Specialist
Outback Steakhouse
07.2021 - Current
- Answered to-go order phone calls, estimating time of pick up or delivery.
- Operated cash register, debit and credit card payments from customers.
- Maintained clean, sanitary work stations by sweeping floors and wiping down countertops.
- Assisted servers by bringing drinks, bread, etc.
- Provided quick, fast service to customers.
Package Handler
FedEx
05.2022 - 06.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded heavy packages into correct trucks.
Production Worker
LG Electronics Inc
09.2019 - 04.2021
- (Paint departmen)
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
Assembly Line Worker
Electrolux
02.2019 - 08.2019
- Followed protocols for safety
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed outlines to implement assembly plans.
Crew Trainer
Burger King
03.2017 - 01.2019
- Set positive example for team members by providing high-quality, efficient service.
- Mentored employees to improve performance, food safety, and customer service.
- Taught new team members correct procedures for all areas of operations.
Shift Manager
McDonald's Restaurant
03.2013 - 02.2017
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality standards for food and services.
- Communicate with the next shift manager to prepare them for a great shift
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
Lexington High School
Lexington, TN05.2014
Skills
- Leadership
- Communication
- Multitasking
- Food quality standards
- Customer service
- Material handling
- Team player
- Time management
- Works well under pressure
Timeline
Package Handler
FedEx
05.2022 - 06.2023
Togo Specialist/Server Support Specialist
Outback Steakhouse
07.2021 - Current
Production Worker
LG Electronics Inc
09.2019 - 04.2021
Assembly Line Worker
Electrolux
02.2019 - 08.2019
Crew Trainer
Burger King
03.2017 - 01.2019
Shift Manager
McDonald's Restaurant
03.2013 - 02.2017
High School Diploma -
Lexington High School
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