Summary
Overview
Work History
Education
Skills
Personal Information
Education And Certification
Timeline
Generic

Torial Gilley

Lake in the hills,IL

Summary

Network management professional with over 25 years of experience in Information Technology (IT) and 19 years in infrastructure/network/technical project management, with strong background in leading complex projects and optimizing network infrastructures. Skilled in team collaboration, problem-solving, and adapting to changing project requirements. Known for delivering results through strategic planning, effective communication, and technical expertise in network design, implementation, and troubleshooting. Reliable and results-driven, with focus on achieving project goals and enhancing overall network performance.

Overview

24
24
years of professional experience

Work History

Network Infrastructure Project Manager

Ulta Beauty
08.2024 - 02.2025
  • Managed the planning of IT projects, including milestone and detailed project plans
  • Lead project teams in successful project execution including managing scope, change management, resource management, risk management, issue management, and quality assurance
  • Collaborated with resource managers to solidify and manage resource plans to ensure capacity is available to meet expected project demand, working closely with the network and NOC team to deliver projects on time and under budget
  • Delivered quality solutions that meet the constraints of time, cost, and scope
  • Provided sponsors and stakeholders with accurate and timely project status communication
  • Follow and champion the ULTA project management methodology and contribute to the continuous improvement of that methodology
  • Successfully implemented MPLS circuits, Dedicated internet circuits (DIA) AT&T Circuits into Ulta Beauty locations
  • Successfully implemented CATO / Meraki devices during cutover phases two and three
  • Report financials and weekly reports to all levels of stakeholders
  • Successfully implemented 210 stores cutover for WLAN/SD-WAN
  • Successfully implemented Virtual Desktop Infrastructure (VDI) for seven hundred users
  • Effectively used Jira Ulta Beauty as a tool to prioritize, track issues, tasks, accurate forecasting, real time visibility and to manage my workflows, while utilizing Agile, Scrum and Kanban methodologies

Network Infrastructure Project Manager

Kyndryl (PKA) Publicly Known as IBM Global Service
07.2017 - 06.2024
  • Lead a team of 20 + engineers and architects, including subcontractors, partners, vendors and establishing an effective communication plan with the project team, stakeholders, and the client
  • Managed scope, cost, schedule, and contractual deliverables, Pre - sales, post sales, which includes applying my knowledge of Network Services in the planning, tracking, change control and risk management of the project
  • Performing engagement processes including harvesting of intellectual capital, obtaining references, and forwarding recommendations to the opportunity owner
  • Delivered a Network Services solution to the client using the latest methods and assets - including reference architectures, business measurements and terms & conditions according to the project contract
  • Network planning and node configurations, equipment orders (Cisco) and configurations, inside wiring, and scheduling field technicians for successful test and turn-up
  • Data Center migration, relocations with minimal downtime. Consolidated thirteen data centers into five
  • Lift & shift consolidations require a well-designed strategy and comprehensive planning throughout all phases of the project for Raytheon Technologies
  • Including the procurement of new equipment to replace lifecycle replacement to maintain functionality and user productivity
  • Completed build of a new data center including fiber, cages, power and cooling needs, key fobs, network/server racks, procure equipment such as switches, routers, load balancing, worked with security for camera placement, plans for future expansion, configurations of devices, testing equipment, implementing redundant paths for disaster recovery, security and firewall configurations
  • Procurement of circuit placement, demarc, WAN/LAN connections plus cost analysis and future trends
  • Managed projects from concept through completion such as, Custom Border Protection, Chubb, Anixter, Humana, Yosemite, Talcott, Markel, & Blue Cross Blue Shield, New Jersey Dept of Information Technology, Citizens national bank, Raytheon (RTX)
  • Successfully managed cloud migration delivered successful client migration strategies based on business and technical needs
  • Successfully executed client migrations into and out of the IBM Cloud
  • Migrated client workloads between different storage platforms
  • Troubleshooted, investigated, analyzed, and collaborated with teams to improve storage efficiency
  • Adept at utilizing leading cloud platforms, including AWS, Azure, and Google Cloud, to optimize scalability, security, and cost-efficiency
  • Completed IBM badge program, Mentoring, Agile Explorer, Cognitive Practitioner, & IBM Cloud Method Explorer, Mural, Bluesight
  • & Watson and Cloud Foundation
  • Currently working on a committee to streamline Agile for Global and European model
  • Knowledge of VOIP, Networking (LAN/WAN, TCP/IP, Devices), Transport Services, Cisco switches and multiple Cisco 2500 Series routers, wireless access points, Lighthouse Open Gear, VDI (MPLS), Client/Server Architecture (Wintel, DNS, UNIX, Databases) Wireless, licensing, Software, Cloud, CRM, SaaS, SAP, Firewalls and Salesforce, Azure, Data center relocation, Cloud migration, mainframe
  • Effectively used Jira for the last 7 years within IBM and Kyndryl as a tool to prioritize, track issues, tasks, accurate forecasting, real time visibility and to manage my workflows, while utilizing Agile, Scrum and Kanban methodologies
  • (PKA) Publicly known as IBM Global Services

Network Solutions Project Manager I

ADP/CDK
04.2014 - 05.2017
  • Executed multiple large and complex projects corresponding to the project management methodologies and guidelines
  • Coordinated project implementation schedules to ensure timely installations of network projects, experienced liaison between management, customers, and personnel
  • Created project plans, articulate project definition, technical design specifications, quality baselines, development, budget and resources through test, acceptance!
  • Mitigated risk factors through careful analysis of financial and statistical data
  • Anticipated and managed change effectively in rapidly evolving global business environments
  • Assisted business partners with quantitative and qualitative analysis to help justify the investment necessary to deliver solutions
  • Created detailed project road maps, plans, schedules and WBS, SOW, RFP
  • Project-managed large-scale initiatives involving the transition of programs to new platforms and mergers: Results: Achieved seamless migrations and integrations that were transparent to client customers; accomplished impromptu downtime and delivered budget under $750K
  • Directed global rollouts of new software and systems for clients including First Midwest bank and Equity residential: Results: Ensured defect-free releases through careful planning, testing and QA efforts
  • Demonstrates self-sufficiency and set priorities with minimal supervision based on corporate guidelines for approving discretionary actions, as necessary

Senior Inside Sales Associate

ADP Dealer Services
06.2010 - 04.2014
  • Uncovered and developed 365 accounts worth $1.5 million in customer sales in East coast territory
  • Analyzed customer needs to determine optimum products and services based on those needs
  • Successfully developed and maintained relationships with 4,000 customers in assigned territory
  • Consistently meet or exceed metrics related to outbound activities such as calls and emails through created management
  • Qualified for Presidents club four times: first year by 173%, second year 134%, third year 146%, and fourth year 342%
  • Promoted to Network solutions Project Manager

Senior Project Manager

AT&T
09.2003 - 06.2009
  • Responsible for managing and administering customer technology implementations from presales through post implementation projects scope included design, configuration, Visio layouts, proposals, and timelines
  • Managed all network equipment and phone system implementations including user acceptance testing
  • Successfully managed Project Life Cycle and processes and initiated solutions for reducing cost for projects
  • Replaced aging private branch exchange (PBX) telecommunications system with Voice-over-IP technology
  • Designed and engineered the solution and specified needs through a Request for Proposal (RFP) process
  • Service and management cost reductions realized
  • Reviewed, evaluated, formulated, and executed project plans, schedules, and budgets from mid-size to Large IT and organizational projects
  • Responsible for network planning and node configurations, equipment orders (Cisco) and configurations, inside wiring, and scheduling field technicians for successful test and turn-up
  • Disciplined in a Remote/Tele-worker environment while utilizing project management skills using the PMI PMBOK Methodology
  • Experienced in the following network solutions: Sonet, Giga- Man, WAN, LAN, CISCO Switches, CISCO Routers, AVAYA, and Fujitsu IPT System
  • Customer Implementations ranged from $five million to $ten million plus in revenue
  • Clients included: Equity Residential, First Midwest Bank, and Chicago Public School System

Project Manager

AT&T
01.2001 - 09.2003
  • Managed eleven projects with a total life cycle revenue of $6.2M for a multi-billion-dollar regional telecommunication industry
  • Created and executed project work plans and revised as appropriate to meet changing needs and requirements
  • Identified needed resources and assigned individual responsibilities
  • Managed teams of up to forty contractors, third party vendors and stockholders
  • Promoted to Senior Project Manager within the company

Education

No Degree - Cisco Certification Small to Medium Business

William Rainey Harper College
Palatine, IL
07-1992

PM for Telecommunication Specialist - MMTA Certified Convergence Technologies Specialist, Management Workshop, PM Communications, Effective presentations-Essentials of Persuasion, Agile, Scrum, Waterfall

IBM Mentor badge - Agile Explorer Badge, Cloud Migration Method Explorer 2 badge, Leadership Behavioral Fast

Actively pursuing PMP, and Six Sigma, Scrum certification

Skills

  • Project Plan Development
  • Account and Vendor Relations
  • Project Change Control Administration
  • Issue Diagnosis and Troubleshooting
  • Cloud migration
  • Cybersecurity
  • PMP Methodologies
  • Effective communication
  • Conflict resolution
  • Multi-tasking
  • End to End Network Infrastructure
  • Quality Assurance
  • Network infrastructure
  • IT risk management
  • Disaster recovery
  • Technical leadership
  • Problem-solving abilities
  • Excellent communication
  • Testing and troubleshooting
  • Coaching and mentoring
  • Analytical thinking
  • Time management abilities
  • Scrum methodology
  • Agile methodologies
  • Waterfall methodology
  • Data management

Personal Information

Title: Senior Lead, Project Management

Education And Certification

  • MSCE Microsoft certification Engineer
  • Cisco Certification Small to Medium Business
  • PM for Telecommunication Specialist
  • MMTA Certified Convergence Technologies Specialist
  • Management Workshop
  • PM Communications
  • Effective presentations-Essentials of Persuasion
  • Agile
  • Scrum
  • Waterfall
  • IBM Mentor badge
  • Agile Explorer Badge
  • Cloud Migration Method Explorer 2 badge
  • Leadership Behavioral Fast
  • Actively pursuing PMP, and Six Sigma, Scrum certification

Timeline

Network Infrastructure Project Manager

Ulta Beauty
08.2024 - 02.2025

Network Infrastructure Project Manager

Kyndryl (PKA) Publicly Known as IBM Global Service
07.2017 - 06.2024

Network Solutions Project Manager I

ADP/CDK
04.2014 - 05.2017

Senior Inside Sales Associate

ADP Dealer Services
06.2010 - 04.2014

Senior Project Manager

AT&T
09.2003 - 06.2009

Project Manager

AT&T
01.2001 - 09.2003

IBM Mentor badge - Agile Explorer Badge, Cloud Migration Method Explorer 2 badge, Leadership Behavioral Fast

Actively pursuing PMP, and Six Sigma, Scrum certification

No Degree - Cisco Certification Small to Medium Business

William Rainey Harper College

PM for Telecommunication Specialist - MMTA Certified Convergence Technologies Specialist, Management Workshop, PM Communications, Effective presentations-Essentials of Persuasion, Agile, Scrum, Waterfall

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Torial Gilley