Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Torian Hollins

Clinton Township

Summary

Experienced professional with 5+ years in risk, compliance, and security operations. Skilled in applying policies to reduce risk, support business growth, and streamline processes. Strong communicator with a background in team leadership, customer support, and cross-functional collaboration. Proficient in CRM systems and reporting tools, with a commitment to service, efficiency, and continuous improvement.

Overview

8
8
years of professional experience

Work History

Lead Janitor

Club Studio
Troy
03.2025 - 06.2025
  • Supervised facility cleanliness and repairs, ensuring all areas remain well maintained and in excellent condition.
  • Led a team of 7 to 10 janitors by assigning tasks, inspecting work, and upholding high standards of cleanliness and safety.
  • Trained new and current staff on procedures, safety protocols, and proper use of equipment and chemicals, supporting the “Club Pride” culture backed by a complimentary membership for all janitorial team members, including myself.
  • Developed and implemented detailed checklists, guidelines, and procedures to ensure efficient and consistent completion of janitorial duties.
  • Assisted with recruitment, onboarding of new hires, performance reviews, and employee relations.

Security Supervisor

Allied Universal
Southfield
07.2024 - 03.2025
  • Led a team of five security professionals, implementing and enforcing safety protocols that resulted in a 25% reduction in incidents over six months.
  • Proactively monitored surveillance systems to detect and mitigate potential security threats, resolving 95% of incidents prior to escalation.
  • Composed detailed incident reports, ensuring full compliance with organizational standards, and maintaining accurate records for both internal audits and external reviews.
  • Collaborated with cross-functional teams, including operations and facilities management, to address security concerns, resolve conflicts, and enhance client satisfaction by 15%.

Contractor

First Choice Cleaning Service, LLC
Rochester Hills
07.2022 - 09.2024
  • Developed and implemented innovative strategies that enhanced operational efficiency by 30% and contributed to a 20% increase in sales within six months.
  • Effectively managed high-profile cleaning contracts while partnering with non-profit organizations to improve community facilities and services.
  • Reduced errors by 30% over six months, leading to increased productivity, and higher customer satisfaction.
  • Conducted market research to identify industry gaps, developing a unique value proposition, and pricing strategy that resulted in a 20% sales increase.
  • Partnered with 'Just Because We Care,' a non-profit organization, to improve the cleanliness and maintenance of a group home facility.
  • Led subcontracting projects, securing and managing cleaning contracts for prominent clients, including banks, a swim school, and an HR firm, within one year.

Community Outreach Coordinator

Next Level Culture Church
Detroit
10.2021 - 03.2024
  • Planned and executed outreach programs, increasing community engagement by 30%
  • Trained and managed volunteers to improve efficiency and event operations
  • Improved community engagement by 30% through well-planned outreach programs and strategic event coordination
  • Conducted training for volunteers, increasing operational efficiency by 25% and enhancing sound and visual equipment quality for events
  • Managed budgets and resources effectively, ensuring proper allocation for community programs while achieving organizational goals
  • Developed and maintained detailed reports on event attendance, program effectiveness, and feedback, demonstrating strong organizational and analytical skills

Security Supervisor Specialist

Phoenix Integrated Security, LLC
Wayne
08.2022 - 04.2023
  • Led a team of 14, implementing strategies that reduced security vulnerabilities by 50% and improved asset recovery rates by 40%
  • Maintained compliance with detailed incident reporting
  • Supervised a team of 14 employees, identifying patterns and anomalies to improve incident detection and security operations
  • Led efforts that recovered 15 stolen vehicles by analyzing data trends, which increased asset recovery rates by 40%
  • Designed and implemented security protocols that reduced vulnerabilities by 50% in a 6-month period, showcasing strong analytical thinking and risk mitigation
  • Maintained detailed documentation for all incidents and operations, ensuring compliance with policies and industry standards

Corrections Officer

Michigan Department of Corrections
Lansing
03.2018 - 10.2021
  • Ensured safety and compliance by analyzing inmate behavior and improving operational security
  • Collaborated with healthcare staff to support mental health initiatives
  • Ensured adherence to strict policies and safety protocols, exceeding safety metrics by 11% annually
  • Monitored and analyzed inmate behavior, identifying trends that improved security operations and minimized incidents
  • Collaborated with healthcare professionals to address inmate mental health and substance abuse issues, demonstrating strong teamwork and problem-solving abilities
  • Completed detailed incident reports with a high degree of accuracy, ensuring alignment with compliance regulations

Infantry Soldier

U.S Army
Fort Benning
04.2017 - 02.2019
  • Excelled in high-pressure environments, effectively managing and training teams to achieve mission-critical objectives.
  • Enhanced leadership, communication, and risk assessment capabilities.
  • Applied strong attention to detail and adaptability under pressure, contributing to successful mission outcomes.
  • Supervised and managed teams, delegating tasks efficiently, and analyzing performance to meet organizational goals.
  • Provided training on strategic operations, ensuring team members understood protocols, and enhancing overall performance.

Education

Highschool Diploma -

Lee M. Thurston
Redford Township, MI

Associates of Business - General studies

Henry Ford College
Dearborn, MI

Certification - Sales Engineering

Careerist Software QA Bootcamp
Jackson, WY

Skills

  • Customer service
  • Cross-functional collaboration
  • CRM systems (eg, Salesforcecom)
  • Reporting & dashboard creation
  • Problem solving
  • Attention to detail
  • Analytical thinking
  • Operational support
  • Sales process knowledge
  • Time management
  • Adaptability
  • Process improvement
  • Team support
  • Communication skills
  • Training & coaching
  • Administrative support
  • Decision making
  • Compliance & data integrity

Timeline

Lead Janitor

Club Studio
03.2025 - 06.2025

Security Supervisor

Allied Universal
07.2024 - 03.2025

Security Supervisor Specialist

Phoenix Integrated Security, LLC
08.2022 - 04.2023

Contractor

First Choice Cleaning Service, LLC
07.2022 - 09.2024

Community Outreach Coordinator

Next Level Culture Church
10.2021 - 03.2024

Corrections Officer

Michigan Department of Corrections
03.2018 - 10.2021

Infantry Soldier

U.S Army
04.2017 - 02.2019

Highschool Diploma -

Lee M. Thurston

Associates of Business - General studies

Henry Ford College

Certification - Sales Engineering

Careerist Software QA Bootcamp

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