Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

ToriAnn Shelton

West Haven,UT

Summary

Focused on leveraging writing talents to bring audience members strategically to emotional places. Creative, persuasive and articulate with remarkable work ethic and analytical approach.

Overview

2
2
years of professional experience

Work History

Registration Clerk

R1Rcm-Layton Hospital And Primary Children's
07.2023 - Current
  • Helping check in patients using ICentra and Phreesia
  • Answering patient questions, referring them to other departments if needed
  • Worked with managers and coworkers to provide quality patient experiences
  • Worked with insurance companies to find eligibility details
  • Helped to comfort children and their parents when they are faced with difficult situations


Mail Handler

Mail Center, Brigham Young University Hawaii
08.2022 - 03.2023
  • Helping customers and referring them to others if I am unable to help
  • Worked with coworkers and supervisors to accomplish tasks efficiently
  • Organizing incoming mail
  • Finishing large tasks in a short amount of time.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.

Cashier

C-Store Brigham Young University- Hawaii
10.2021 - 05.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

Bachelor of Arts - English - Emphasis On Creative Writing

Brigham Young University - Hawaii
La'ie, HI
04.2023

Computer Programming Certificate -

Weber State University
Ogden, UT
05.2021

Associate of Science - General Studies

Weber State University
Ogden, UT
05.2021

High School Diploma -

Weber Innovations Early College High School
Ogden, UT
05.2021

Skills

  • Sorting and Labeling
  • Team Development
  • Database Entry
  • Event Planning
  • Team Collaboration
  • Short Stories
  • Social Skills
  • Editing Articles
  • Story and Content Idea Development
  • Keen Attention to Detail
  • Patient Registration
  • Experience with ICentra and Phreesia
  • Problem-Solving
  • Initiative-taking

Additional Information

  • High School Valedictorian - May 2021
  • Young Women’s Personal Progress

Timeline

Registration Clerk

R1Rcm-Layton Hospital And Primary Children's
07.2023 - Current

Mail Handler

Mail Center, Brigham Young University Hawaii
08.2022 - 03.2023

Cashier

C-Store Brigham Young University- Hawaii
10.2021 - 05.2022

Bachelor of Arts - English - Emphasis On Creative Writing

Brigham Young University - Hawaii

Computer Programming Certificate -

Weber State University

Associate of Science - General Studies

Weber State University

High School Diploma -

Weber Innovations Early College High School
ToriAnn Shelton