Torianne Bokman
Burlington,IA
Summary
Dedicated and detail-oriented professional with a proven track record in providing compassionate support and efficient administrative assistance. Skilled in managing complex schedules, coordinating tasks, and maintaining organized workflows. Adept at building strong relationships, ensuring confidentiality, and delivering exceptional service in fast-paced environments. Committed to enhancing operations and fostering positive outcomes through adaptability, effective communication, and a solutions-focused approach.
Overview
9
9
years of professional experience
Work History
Intensive Support Professional
First Resources Corporation
05.2024 - Current
- Provide compassionate care and support to individuals with disabilities, fostering independence and enhancing daily living skills.
- Implement personalized care plans, monitor progress, and adapt strategies to meet clients' unique needs and goals.
- Ensure a safe and respectful environment by managing behaviors, resolving conflicts, and de-escalating challenging situations.
- Collaborate with multidisciplinary teams and families to deliver holistic support and maintain compliance with organizational standards.
Retail Wireless Consultant
US Cellular Wireless
02.2023 - 06.2023
- Boosted sales through effective product demonstrations and explaining the benefits of various wireless plans.
- Developed strong rapport with clientele through attentive listening skills that allowed me to understand their unique wireless needs better.
- Stayed up-to-date with industry trends, ensuring accurate information was provided to customers regarding new products and promotions.
- Established trust between our firm and its patrons due to my commitment towards providing consistently high-quality service throughout each interaction.
Site Manager
Optimae Life Services
10.2022 - 02.2023
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of personalized care plan updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
Property Caretaker
Vacasa
03.2022 - 10.2022
- Addressed maintenance needs for multiple properties quickly for smooth, professional tenant support.
- Prepared rental agreements and documentation for accurate, up-to date property management records.
- Supervised contractors during on-site projects, ensuring work quality met or exceeded expectations.
- Collaborated effectively with fellow caretakers and management staff in shared decision-making processes that benefit the overall community.
Administrative Assistant
Southeast Community College
01.2017 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital establishment and student information.
Respite Care Provider
Veridian Fiscal Solutions
08.2015 - 08.2018
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH06-2025
Skills
- Time management
- Scheduling and calendar management
- Customer service
- Data entry
- Office administration
- Documentation and recordkeeping
- Verbal communication
- Complex Problem-solving
- Coordination
- Team bonding
- Strategic planning
Timeline
Intensive Support Professional
First Resources Corporation
05.2024 - Current
Retail Wireless Consultant
US Cellular Wireless
02.2023 - 06.2023
Site Manager
Optimae Life Services
10.2022 - 02.2023
Property Caretaker
Vacasa
03.2022 - 10.2022
Administrative Assistant
Southeast Community College
01.2017 - 06.2019
Respite Care Provider
Veridian Fiscal Solutions
08.2015 - 08.2018
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Similar Profiles
Patricia SlackPatricia Slack
Direct Support Professional at First Resources CorporationDirect Support Professional at First Resources Corporation
Ricci PierceRicci Pierce
Direct Support Professional at First Resources CorporationDirect Support Professional at First Resources Corporation
Rodel Teves DichosoRodel Teves Dichoso
General Manager at Si Resources CorporationGeneral Manager at Si Resources Corporation
REGINA DUERREREGINA DUERRE
Program Manager at Balance AutismProgram Manager at Balance Autism
Brenda ClementsBrenda Clements
Quality Manager at American OrdnanceQuality Manager at American Ordnance