Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Toriano  Hull

Toriano Hull

Hoschton,GA

Summary

Hardworking candidate that offers abilities in management and insisting on the highest standards. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Hardworking and reliable manager with strong ability in ownership and earning trust. Offering skills in invent and simply, customer obsession and being bias for action. Highly organized, proactive and punctual with team-oriented mentality.

Experienced with leading operational processes to improve efficiency and productivity. Utilizes strategic planning and effective team management to meet organizational goals. Track record of implementing innovative solutions and fostering collaborative work environment.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

20
20
years of professional experience

Work History

Operational Manager

Amazon
10.2023 - Current
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
  • Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
  • Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
  • Streamlined operational processes by implementing efficiency improvements and reducing waste.

Area Manager of Operations

Amazon
08.2021 - 10.2023
  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
  • Increased overall efficiency by identifying areas for improvement and implementing best practices.

Warehouse Worker

Amazon
08.2017 - 09.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

CSR Tech

Piedmont Athens Regional Medical Center
04.2015 - 07.2017
  • Responsible for preparing instruments for surgery
  • Answered inbound calls per day and directed to individuals or departments.
  • Recommended improvements to products and services to mitigate complaints.
  • Relayed productive customer feedback to marketing teams.
  • Trained new employees on procedures and policies to maximize team performance.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Created and implemented process improvements to reduce workloads.
  • Exceeded company productivity standards on consistent basis.

Detail Manager

Phil’s Hughes Honda
05.2008 - 07.2015
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Documented orders, daily activities, weekly schedules and team performance.
  • Directed six-person team of detailing and reconditioning personnel.
  • Generated reports and spreadsheets detailing income, labor hours and expenses.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Help Establish Hughes Express
  • Full detail services for customers and company
  • Trained six employees with no prior detailing experience

SDS, Transport E.R

Athens Regional Medical Center - Armc
05.2005 - 07.2008
  • Transported patients around the hospital
  • Transported patients from E.R. to rooms in stressed, speedy, and very hectic conditions
  • Managed and stocked for upcoming surgeries
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Completed daily logs and issued papers to customers.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Supervised loading and unloading of products.
  • Communicated with patients with compassion while keeping medical information private.

Education

High School Diploma -

Oglethorpe County High School
05.2002

Some College (No Degree) - Criminal Justice

Gordon College

Some College (No Degree) -

Management Course At UGA

Certificate Program - Project Management

IAP Career College
Portland, OR
10-2024

Skills

  • Process optimization
  • Customer relations
  • Promotional support
  • Conflict mediation
  • Project management abilities
  • High-energy attitude
  • Quality control
  • Business development understanding
  • Problem-solving abilities
  • Customer service
  • Operations management
  • Decision-making
  • Team leadership
  • Data management
  • Employee motivation
  • Inventory management
  • Staff development
  • Operations oversight
  • Assignment delegation
  • Cost control
  • Staff management
  • Goal setting
  • Cost reduction
  • Schedule management
  • Process improvements
  • Warehouse operations

Accomplishments

  • Recognized as Amazon Inbound Process Assistant of the 2019 Peak Session for outstanding performance and team contributions.
  • Promoted to PA due to outstanding work ethic and setting high standards that achieved record numbers inbound.
  • Led team to achieve best stow rates in MGE3, earning recognition from upper management and financial reward.
  • Amazon inbound stow mixed cage down 97%, getting the mixed cage percentage to 3% within 3 weeks.
  • Promoted to Operational Manager after 5 years with the company.
  • Promoted to Area Manager after 3 years with the company.

Languages

English
Full Professional

Timeline

Operational Manager

Amazon
10.2023 - Current

Area Manager of Operations

Amazon
08.2021 - 10.2023

Warehouse Worker

Amazon
08.2017 - 09.2021

CSR Tech

Piedmont Athens Regional Medical Center
04.2015 - 07.2017

Detail Manager

Phil’s Hughes Honda
05.2008 - 07.2015

SDS, Transport E.R

Athens Regional Medical Center - Armc
05.2005 - 07.2008

Some College (No Degree) - Criminal Justice

Gordon College

Some College (No Degree) -

Management Course At UGA

High School Diploma -

Oglethorpe County High School

Certificate Program - Project Management

IAP Career College