Torie Barrow

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.

• Provided clerical support to company employees by copying, faxing and filing documents. Corresponded with clients through email, telephone or postal mail.
• Maintained confidentiality of information regarding clients and company.
• Answered large volume of incoming calls daily to resolve customer issues.

• Sorted, received and distributed mail correspondence between departments and personnel.

• Gained strong leadership skills by managing projects from start to finish.
• Cross-trained existing employees to maximize team agility and performance.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Built relationships with customers to encourage repeat business.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.