Torie Clemons
Knox,IN
Summary
Acquired comprehensive knowledge in customer service, management, and caregiving through nearly 20 years of dedicated roles.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Cafe Coordinator
Ancilla Domini Sisters Inc.
02.2022 - 09.2025
- Managed daily cafe operations, including making and serving drinks to residents and guests.
- Trained new employees on food safety, POS systems, and customer service standards.
- Maintained accurate stock and inventory records to ensure efficient supply management.
- Oversaw cash handling and balanced registers at the end of each shift.
- Ensured compliance with food safety and sanitation standards.
- Provided excellent customer service to residents, staff, and visitors.
- Coordinated with vendors for timely delivery of supplies and ingredients.
Caregiver for Elderly
Harold Bradley
02.2020 - 12.2021
- Provided live-in care for an elderly client with severe dementia.
- Prepared daily meals and assisted with feeding as needed.
- Managed all hygiene, grooming, and personal care needs.
- Handled medication reminders and basic medical care.
- Performed housekeeping duties, including cleaning and laundry.
- Shopped for groceries and household supplies.
Kitchen Manager
Burger King
09.2018 - 02.2020
- Supervised kitchen staff and managed daily kitchen operations.
- Cooked and prepared menu items according to company standards.
- Maintained food rotation and ensured proper labeling of all products.
- Trained new employees on kitchen procedures and safety protocols.
- Ensured cleanliness and organization of kitchen and storage areas.
Shift Manager
McDonald's
09.2011 - 08.2018
- Managed shift operations and supervised team members.
- Prepared and cooked food items to meet customer orders.
- Provided customer service and resolved guest concerns promptly.
- Counted cash drawers and prepared daily financial reports.
- Opened and closed the restaurant as scheduled.
Nursing Home Staff
[Nursing Home Name]
01.2000 - 01.2004
- Assisted residents with daily living activities, including bathing, dressing, and feeding.
- Supported nursing staff with patient care and documentation.
- Maintained cleanliness and safety of resident rooms and common areas.
- Provided companionship and emotional support to residents.
Bookkeeper
L&J Pavement Striping
01.1998 - 01.2000
- Managed accounts payable and receivable for the company.
- Maintained accurate financial records and prepared basic financial reports.
- Processed invoices and tracked payments from clients.
- Assisted with payroll and employee records management.
Education
High School Diploma - General Education
Knox High School
Knox, INSkills
- Achieved high cleanliness and organization standards in kitchen and service areas, enhancing overall operational efficiency Elevated guest satisfaction through effective customer service initiatives Improved service times by optimizing food preparation workflows Reinforced financial integrity through enhanced cash handling procedures Established and implemented food safety protocols, ensuring compliance with industry regulations
Personal Information
Driving License: Present
Certification
- Driver's License Present
- ServSafe April 2024 to Present
- ServSafe May 2017 to May 2022
Languages
English
Additional Information
Phone number (219)805-
2040
Timeline
Cafe Coordinator
Ancilla Domini Sisters Inc.
02.2022 - 09.2025
Caregiver for Elderly
Harold Bradley
02.2020 - 12.2021
Kitchen Manager
Burger King
09.2018 - 02.2020
Shift Manager
McDonald's
09.2011 - 08.2018
Nursing Home Staff
[Nursing Home Name]
01.2000 - 01.2004
Bookkeeper
L&J Pavement Striping
01.1998 - 01.2000
High School Diploma - General Education
Knox High School