Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torie O'Toole

Scituate,MA

Summary

Proven track record in enhancing office efficiency and improving client satisfaction at Balans Organic Spa, adept in database entry and providing exceptional administrative support. Skilled in fostering positive relationships, demonstrating strong problem-solving abilities, and maintaining meticulous financial records. Achieved significant improvements in organizational systems and customer service protocols. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level paralegal position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Personal Assistant

Fabiana Torres
09.2022 - 08.2023
  • Attended meetings, took notes and tracked action items.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Monitored expenses closely, maintaining organized filing system for easy access to financial records.

Front Desk Receptionist

Balans Organic Spa
06.2021 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Increased guest retention by 30% by maintaining welcoming and organized reception area.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Home Health Aide

Always Here Home Care
06.2019 - 01.2021
  • Assisted clients with dementia with daily living activities, enhancing their independence and quality of life.
  • Maintained clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Helped transition clients from their home to long term care faculties.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst healthcare team.

Education

Bachelor of Arts - Philosophy And Public Policy

University of Massachusetts - Boston
Boston, MA
05.2024 - 05.2024

Skills

Database entry

Invoice Processing

Strong Problem Solver

Document filing

Office Administration

Timeline

Bachelor of Arts - Philosophy And Public Policy

University of Massachusetts - Boston
05.2024 - 05.2024

Personal Assistant

Fabiana Torres
09.2022 - 08.2023

Front Desk Receptionist

Balans Organic Spa
06.2021 - 08.2023

Home Health Aide

Always Here Home Care
06.2019 - 01.2021
Torie O'Toole