Tori Elizabeth Possick
Beaufort,SC
Summary
Motivated undergraduate pre-medicine biology student at Georgia Southern University seeking valuable experience in a medical setting and clinical hours to support future acceptance into medical school. Highly adaptable and quick learner, eager to obtain online certification as a Certified Nursing Assistant (CNA) or Certified Phlebotomy Technician (CPT) if necessary and more than happy to undergo necessary training. Goal is to contribute to the healthcare field while preparing for the challenges of medical school.
Overview
4
4
years of professional experience
Work History
Server
White Columns Country Club
04.2024 - 07.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards and enhance customer experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
Server/Food Runner
Holbrook Life
10.2023 - 03.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Developed close personal relationships with senior residents
Barista
Starbucks
06.2022 - 02.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Followed exact recipes for mixing and preparing beverage and food items.
- Assisting in training new baristas
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Seasonal Guest Advocate
Target
10.2021 - 01.2023
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests
Hostess/Busser/Cook
Eggs Up Grill
01.2021 - 06.2021
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Bachelor of Science - Biology, Pre. Med.
Kennesaw State University
Kennesaw, GABachelor of Science - Biology, Pre. Med.
Georgia Southern University
Statesboro, GA12-2026
HIGH SCHOOL -
SEQUOYAH HIGH SCHOOL
05.2023
Skills
- Work Well In Fast Paced Environment
- Physical Strength
- Team collaboration
- Time Management
- Fast Learner and Strong Memory Retention
- Willingness to Learn
- Leadership and Initiative
- Positive Attitude
- Multitasking
- Strong work ethic
- Exceptional customer service
- Professional appearance
Timeline
Server
White Columns Country Club
04.2024 - 07.2024
Server/Food Runner
Holbrook Life
10.2023 - 03.2024
Barista
Starbucks
06.2022 - 02.2023
Seasonal Guest Advocate
Target
10.2021 - 01.2023
Hostess/Busser/Cook
Eggs Up Grill
01.2021 - 06.2021
Bachelor of Science - Biology, Pre. Med.
Kennesaw State University
Bachelor of Science - Biology, Pre. Med.
Georgia Southern University
HIGH SCHOOL -
SEQUOYAH HIGH SCHOOL
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