Torin Knutson
Liberty,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
Director of Inventory Management and Services
CarHop Auto and Finance
08.2018 - Current
- Responsible for Inventory portfolio over sixteen million dollars which included purchasing and warranty administration.
- Cut costs in warranty repairs by 30% in the first year.
- Project management, implementation, and operations and ongoing vendor management.
- Negotiated annual purchasing agreements with parts and service suppliers.
- Lead team of fourteen which included service advisors and buyer.
- Successfully managed budgets while reducing costs, expenses, and losses.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
Market Development Manager
CarHop Auto and Finance
09.2021 - 08.2022
- Researched new markets, personally visited potential locations, and used local resources to find suitable locations, negotiated leases, assessed the facility for suitability, hired contractors for any necessary remodeling and followed up on their progress, outlined and set up stores, and obtained all necessary licenses and permits from the government.
- Maintaining standards and maintaining quality while keeping expenses down and maintaining timeline for on time completion.
- Five locations set up annually.
- Every location came in under budget and ahead of the outlined schedule.
- Conducted competitor analysis, enabling the company to stay ahead of emerging trends and maintain a competitive edge.
- Trained sales team on effective selling techniques tailored towards specific markets, leading to improved performance metrics.
- Accomplished multiple tasks within established timeframes.
District Manager
CarHop Auto and Finance
01.2014 - 08.2018
- Ensure monthly, quarterly, and annual financial objectives of each branch and the district are achieved.
- Effective & consistent management of multiple locations, ensuring each Branch delivers on key operational metrics.
- Measure and monitor sales figures and make any needed adjustments for individual and/or group selling strategies.
- Supervised 10 locations across 6 states to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Coordinated with other district managers to actualize performance improvement strategies.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Monitor & review Branch performance metrics and conduct 1:1's with Branch Managers & staff.
- Plan & lead weekly sales training calls.
- Conduct meaningful Branch visits & reviews, developing specific action items with each Branch team, measuring progress to objectives & holding teams accountable.
- Ensure staff is fully trained in our selling process & effectively utilizes consistently.
- Respond to, and resolve, customer issues in an appropriate and timely manner; no issues carried over beyond company established limits.
- Trained all incoming District Managers, while running district.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Store Director
Ashley Furniture Homestore
02.2012 - 12.2013
- Track close ratio at individual and store levels, monitor average and coaches for growth
- Develop individual and store sales goals
- Measure and monitor sales figures and make any needed adjustments for individual and/or group selling strategies.
- Report and discuss sales analysis, goals, and issues with management.
- Lead a staff of fully commissioned sales associates to achieve predefined sales goals and a field of key performance sales indicators.
- All interviewing, coaching, performance issues, operational dues and overseeing the Receiving and Office operations.
- Moved measures by 250% - Comping over 30% over LY and 50% over 2011.
- Developed and hired a high performing team.
- Reduced turnover
- Moved store from last in company into the top 10% in less than one year.
District Manager
Blockbuster Video
07.2008 - 02.2012
- Drive key metrics by ensuring Store Managers create an environment where store employees are actively engaged in meeting or exceeding sales and executing key marketing initiatives.
- Analyze and interpret stores' financial data to oversee Store Manager's performance in taking action to exploit all revenue opportunities, control costs, and maximize operating margin.
- Staff Store Manager positions by recruiting, hiring, developing, disciplining, and terminating team members per company standards.
- Ensure Store Managers are staffing their store to company guidelines.
- Evaluate employees and provide developmental opportunities to increase retention of Store Managers.
- Provide guidance to Store Managers in developing and evaluating store employees.
District Manager/Acting Regional Director
OfficeMax
03.2003 - 07.2008
- Contribute dynamic leadership skills in managing 2 District Managers and forty-eight stores, with full accountability for directly overseeing the Print division as well as all aspects of daily store operations.
- Spearhead diverse administrative activities ranging from staffing, training and performance evaluation to payroll, budgeting, and process/procedure development to boost sales growth and profits.
- Exhibit solid management qualities as District Trainer and Territory Leader, trained team members and developed management teams for internal advancement opportunities.
- Conduct comprehensive review and analysis of store environments and key business indicators within the district to identify problems and opportunities for improvement; proactively coach store management team to act and achieve operational goals.
- Apply strong interpersonal relation and analytical skills in designing and launching effective recruiting and retention programs for entire team which meet EEOC standards.
- Strategically develop and implement a District Business Plan to drive sales and quality productivity.
Education
No Degree - Liberal Arts And General Studies
Madison College
Madison, WISkills
Charismatic Leader
Contract Negotiation
Operations Management
Project Coordination
Contract and Vendor Management
Budgeting
Project Management
People Management
Strategic Planning
Strategies and goals
Timeline
Market Development Manager
CarHop Auto and Finance
09.2021 - 08.2022
Director of Inventory Management and Services
CarHop Auto and Finance
08.2018 - Current
District Manager
CarHop Auto and Finance
01.2014 - 08.2018
Store Director
Ashley Furniture Homestore
02.2012 - 12.2013
District Manager
Blockbuster Video
07.2008 - 02.2012
District Manager/Acting Regional Director
OfficeMax
03.2003 - 07.2008
No Degree - Liberal Arts And General Studies
Madison College
Similar Profiles
CHRIS JIRACEKCHRIS JIRACEK
Sales Manager & Corporate Trainer at CarHop Auto Sales & FinanceSales Manager & Corporate Trainer at CarHop Auto Sales & Finance
Breanna BushBreanna Bush
Collections Agent at Express Credit Auto/Auto Advantage FinanceCollections Agent at Express Credit Auto/Auto Advantage Finance
Anurag MishraAnurag Mishra
Regional Manager(RCM) at Bajaj Finance Limited-Auto FinanceRegional Manager(RCM) at Bajaj Finance Limited-Auto Finance