Monique Blackwood
Kingston
Summary
Reliable and customer-focused professional with experience in cashiering, customer service, and security operations. Skilled in cash handling, transaction processing, and maintaining safe, clean, and organized environments. Certified in both cashiering and security, with strong observation skills, patience, and the ability to handle situations calmly and professionally in fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
Various Assignments
- Monitored premises to ensure the safety of people and property
- Controlled access points and verified identification
- Conducted regular patrols and surveillance
- Responded to incidents and emergencies in a calm manner
- Completed reports and communicated security concerns
Cashier / Customer Service Representative
Supermarkets & Customer-Service Environments
01.2011 - Current
- Accurately handled cash, credit, and debit transactions
- Delivered friendly and professional customer service
- Assisted customers with inquiries and problem resolution
- Maintained cleanliness and safety standards
- Worked efficiently in fast-paced environments
Education
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JOSE MARTI TECHNICAL HIGH SCHOOL
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ST. PATRICK PRIMARY SCHOOL
Skills
- Customer service & customer assistance
- Cash handling & transaction processing
- Cleaning, sanitizing & hygiene standards
- Patience, empathy & conflict management
- Security awareness & access control
- Surveillance, patrol & incident reporting
- Emergency response & safety procedures
- Teamwork, communication & reliability
Certification
- Certificate in Cashiering
- Certificate in Security Training
Timeline
Cashier / Customer Service Representative
Supermarkets & Customer-Service Environments
01.2011 - Current
Security Officer
Various Assignments
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JOSE MARTI TECHNICAL HIGH SCHOOL
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ST. PATRICK PRIMARY SCHOOL