Torma Anari
Hollywood,FL
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Cashier
Walmart
Enid, Oklahoma
05.2020 - 11.2024
- Answered phone calls to assist customers with questions and orders.
- Answered customer inquiries regarding store policies and procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Offered customers carry-out service at completion of transaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Helped with purchases and signed customers up for rewards program.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures, and customer services.
Server
Mango Tree Cafe & Restaurant
Enid, Oklahoma
04.2020 - 12.2021
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Operated POS terminals to input orders, split bills and calculate totals.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Enid High School
Enid, Oklahoma05-2024
Skills
- Upselling techniques
- Customer service excellence
- Credit and cash transactions
- Hospitality and accommodation
- Sales expertise
- Customer service
- Organizational growth
- Complex Problem-solving
- Clear communication
- ID verification
- Money handling
- Work ethic and integrity
- Payment processing
- Ordering and stocking
Timeline
Cashier
Walmart
05.2020 - 11.2024
Server
Mango Tree Cafe & Restaurant
04.2020 - 12.2021
High School Diploma -
Enid High School
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