Torneisha Smith
Berkeley County School District
Summerville
1
Certification
14
years of professional experience
Dedicated professional with a passion for helping people and building lasting customer relationships. Experienced in customer service, problem solving with the ability to communicate effectively, work independently, and adapt quickly to new challenges. Committed to delivering excellent service and helping customers make informed decisions.
Work History
Transportation Specialist
11 Months- Build positive relationships with students, parents, school administrators, and staff through professional communication.
- Conduct daily vehicle safety inspections and maintain accurate records to ensure compliance.
- Respond quickly and calmly to unexpected situations while making sound decisions under pressure.
- Adhered to safety protocols while transporting students to and from school.
- Demonstrate excellent time management by consistently maintaining route schedules.
- Adapt to changing routes and schedules in a fast paced environment.
Customer Service Associate
13 Years 8 Months- Delivered exceptional customer service by assisting customers with purchases, product selection, and issue resolution.
- Built rapport with customers while creating positive shopping experience.
- Worked efficiently in a high-volume retail environment while meeting productivity expectations.
- Resolved customer concerns with professionalism and empathy.
- Collaborated with team members to meet sales and operational goals.
- Operated computerized systems for transactions, inventory, and customer service.
- Maintained accuracy while balancing multiple priorities in a fast pace setting.
Education
High School Diploma
Skills
Defensive driving techniques
Customer Service
Customer Needs Assessment
Active Listening
Communication
Objection Handling
Cross-Selling
Upselling
Adaptability
Self Motivated
Problem Solving
Computer Proficiency
Time Management
Certification
- Licensed Class B CDL
- Passenger (P) Endorsement
- School Bus (S) Endorsement
Timeline
Transportation Specialist
Berkeley County School District
09.2025 - CurrentRead More
Customer Service Associate
Walmart
02.2012 - 10.2025Read More
R.B Stall High School
High School Diploma
Read More