Tornisha Peerman

Certified Medical Assistant

Centra Medical Group Bedford

06.2009 - 09.2016

Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Sanitized, restocked, and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Prepared and administered medications to alleviate patient symptoms.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Taught patients about medications, procedures, and care plan instructions.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Verified patient insurance coverage and collected required co-payments.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.

Summary

Overview

Work History

Customer Service Representative

Certified Medical Assistant

Education

Associate in Business Management - Business Administration And Management

High School Diploma -

Skills

Accomplishments

Certification

Timeline

Customer Service Representative

Certified Medical Assistant

Associate in Business Management - Business Administration And Management

High School Diploma -

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