Summary
Overview
Work History
Education
Skills
Timeline
Generic

Toronto Wooten

Milwaukee

Summary

Proven track record in warehouse operations and customer service, demonstrated at companies like Walmart. Excelled in inventory control and problem-solving, enhancing efficiency by streamlining processes. Skilled in heavy equipment handling and active listening, significantly improving customer satisfaction. Achieved a notable increase in productivity through effective team workload prioritization.

Overview

9
9
years of professional experience

Work History

Driver, Warehouse Orders

Friedman Tobacco&Candy Company
07.2024 - Current
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.

Stocking & Unloading

Walmart
05.2018 - 01.2024
  • Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
  • Organized daily workflow schedules for efficient allocation of tasks among team members, maximizing productivity levels.
  • Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
  • Ensured compliance with company policies and industry regulations during all unloading operations.
  • Sort products in the backroom
  • Stock products on shelves
  • Ensure aisles are neat and area is clean
  • Engage vendors and drivers with a positive attitude
  • Greet customers and answer their questions

Technical Support Representative

Concentrix
08.2016 - 03.2018

● Provides service to clients by identifying problems and answers; guiding client through corrective steps

● Accommodates client disabilities by recommending devices and techniques.

● Improves client references by writing and maintaining documentation.

● Provide technical support for self-service sites Conduct conference calls daily regarding sales calls & customer retention

● Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.

Warehouse

JCPenney
08.2016 - 03.2018
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Locating, preparing, and affixing appropriate labels. Packing, labeling, and scanning cartons, as required. Sorting and routing cartons. Entering appropriate information in inventory systems as required.
  • Checks, inspects, and logs data into the appropriate inventory systems to reflect the quantity and condition of merchandise received or distributed.
  • Takes necessary steps to prepare merchandise for inventory and distribution.
  • Inspects merchandise visually to determine disposition, as assigned.
  • Packing, unpacking, banding, and assembling merchandise.


Education

High School Diploma -

Milwaukee Excel
06.2013

Skills

  • Shipping and receiving
  • Order Picking
  • Warehouse Operations
  • Truck loading
  • Warehouse safety
  • Heavy lifting
  • Order picking
  • Loading and unloading
  • Customer service

Timeline

Driver, Warehouse Orders

Friedman Tobacco&Candy Company
07.2024 - Current

Stocking & Unloading

Walmart
05.2018 - 01.2024

Technical Support Representative

Concentrix
08.2016 - 03.2018

Warehouse

JCPenney
08.2016 - 03.2018

High School Diploma -

Milwaukee Excel
Toronto Wooten