Proven track record in warehouse operations and customer service, demonstrated at companies like Walmart. Excelled in inventory control and problem-solving, enhancing efficiency by streamlining processes. Skilled in heavy equipment handling and active listening, significantly improving customer satisfaction. Achieved a notable increase in productivity through effective team workload prioritization.
● Provides service to clients by identifying problems and answers; guiding client through corrective steps
● Accommodates client disabilities by recommending devices and techniques.
● Improves client references by writing and maintaining documentation.
● Provide technical support for self-service sites Conduct conference calls daily regarding sales calls & customer retention
● Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.