Summary
Overview
Work History
Education
Skills
Affiliations
Published Research
References
Timeline
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Torrance Jackson

Wichita,KS

Summary

Dynamic professional with exceptional communication skills and a strong ability to foster respectful client interactions while upholding high standards. Recognized for effective multitasking and time management, consistently enhancing customer experiences. Proven track record of delivering quality work and achieving company goals through teamwork and dedication to exceptional service. Committed to continuous learning and professional development.

Overview

26
26
years of professional experience

Work History

Professional Embalmer

Jackson Mortuary Inc.
Wichita, KS
09.2001 - Current
  • Performed restorative art techniques such as wax reconstruction or tissue building when necessary.
  • Organized and maintained the embalming room, supplies and equipment in an orderly manner.
  • Ensured compliance with health laws, safety regulations and ethical standards relate.
  • Coordinated communication between families and cemetery personnel regarding plot selection and grave marker placement.
  • Offered counsel, comfort and support to loved ones during difficult times.
  • Prepared funeral services by selecting caskets, urns, clothing, flowers, and other items according to family wishes.
  • Organized and coordinated visitations, memorial services, graveside services, cremations, burials, entombments, and other related activities.
  • Developed marketing strategies designed to increase awareness about products offered by the business.
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Performed embalming procedures on deceased persons in preparation for funerals.
  • Ensured compliance with state laws governing the operation of a funeral home.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Insurance Agent

Homesteaders Life Company
Des Moines, IA
10.2015 - Current
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Sought out new clients and developed clientele by networking to find new customers.
  • Explained complex technical terms related to insurance plans in simple language for easy understanding.
  • Achieved repeat business and referrals through personalized services.

Research Fellow

National Institutes of Health
Rockville, MD
08.1998 - 08.2001
  • Maintained compliance with ethical standards and protocols in research activities.
  • Supported organization in maintaining work environment focused on scientific integrity and quality while fostering learning, open communication, collaboration and teamwork.
  • Synthesized large amounts of information to support research efforts.
  • Reviewed and synthesized existing research to inform study design and direction.
  • Stored specimens and laboratory equipment in specific locations under correct conditions.
  • Participated in the peer review process for academic journals and conference submissions.
  • Wrote, compiled and edited assigned portions of proposals and project reports to achieve grant writing and publication objectives.
  • Studied how organisms function and interact with surrounding environments and recorded findings.
  • Entered test data into analysis programs and databases to assess results.
  • Presented research findings at national and international conferences.
  • Published experimental and research findings in scientific publications and journals.
  • Performed microscopic examinations of organs, tissues and organisms.
  • Led research team meetings, facilitating discussion and collaboration among members.
  • Discussed research summaries with project team to monitor progress.
  • Presented findings to colleagues during industry meetings and conferences.

Education

Associate of Science - Mortuary Science

Gupton-Jones College of Funeral Service
Decatur
10-2003

Bachelor of Science - Cell Biology

Clark Atlanta University
Atlanta, GA
05-1998

Skills

  • Customer follow-up
  • Client assessment
  • Leads prospecting
  • Prospective client identification
  • Negotiation abilities
  • Private insurance
  • Embalming techniques
  • Funeral planning
  • Family counseling
  • Sales and marketing
  • Life insurance
  • Empathetic
  • Lab experiment coordination
  • Interpretation of findings
  • Ethical considerations
  • Qualitative research
  • Quantitative research
  • Undergraduate research
  • Hypothesis testing
  • Scientific writing
  • Research questions
  • Literature review
  • Lab and field testing

Affiliations

Youth Boys Basketball Coach

Girls Soccer Coach Assistant

Published Research

Genetic and physical maps of jerker (Espnje) on mouse chromosome 4

Author links open overlay panelTorrance Jackson a, James Thomas b, Eric D Green b, Konrad Noben-Trauth a

Presenter at the 13th Annual International Mammalian Genome Society Conference

References

References available upon request.

Timeline

Insurance Agent

Homesteaders Life Company
10.2015 - Current

Professional Embalmer

Jackson Mortuary Inc.
09.2001 - Current

Research Fellow

National Institutes of Health
08.1998 - 08.2001

Associate of Science - Mortuary Science

Gupton-Jones College of Funeral Service

Bachelor of Science - Cell Biology

Clark Atlanta University

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Torrance Jackson