Summary
Overview
Work History
Education
Skills
Timeline
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Torrance Johnson

Tacoma

Summary

Demonstrated strong teamwork and communication skills while training new employees and contributing to a safer work environment. Committed to continuous improvement and achieving operational excellence. Strong readiness to learn and develop in customer-focused environment. Brings understanding of effective communication techniques and ability to quickly master new product knowledge and CRM systems. Ready to use and develop customer service and sales skills,

Overview

2
2
years of professional experience

Work History

Machine Setup Technician

Tool Gauge & Machine Works
08.2023 - 12.2024
  • Enhanced product quality through precise calibration of equipment and monitoring of performance metrics.
  • Performed root cause analysis on recurring issues which led to lasting solutions and increased equipment reliability.
  • Supported continuous improvement initiatives by actively participating in process reviews and suggesting enhancements where applicable.
  • Maintained accurate records of machine setups, adjustments, and maintenance activities to facilitate data-driven decision making.
  • Achieved faster changeovers by effectively managing tools, fixtures, and materials required for machine setup processes.
  • Contributed to a safer work environment by strictly adhering to safety protocols and promoting workplace best practices.
  • Trained new employees on proper multi-machine operation.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Team Member

Chic-Fil-A
06.2023 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Monitored and verified merchandise for proper prices and labels.

Education

High School Diploma -

Foss High School
Tacoma, WA
06-2023

Skills

  • Training and mentoring
  • Teamwork and collaboration
  • Problem-solving
  • Safety conscious
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Team building
  • Positive attitude
  • Following instructions
  • Leadership qualities
  • Computer skills

Timeline

Machine Setup Technician

Tool Gauge & Machine Works
08.2023 - 12.2024

Team Member

Chic-Fil-A
06.2023 - 12.2023

High School Diploma -

Foss High School

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