Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Torre Grau

Cabot,AR

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks Coffee Company
05.2022 - 11.2022
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Shift Leader

Tropical Smoothie Café
05.2019 - 03.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Bachelor of Science - Nursing

University of Central Arkansas
Conway, AR
05.2025

Skills

  • Patient Assessments
  • Critical Thinking
  • Patient Monitoring
  • Privacy and Confidentiality
  • Direct Patient Care
  • Infection Control
  • Medication Administration
  • IV and Catheter Insertion
  • Medical Records Management
  • Wound and Ostomy Care

Activities

  • Dean's List (Fall 2021-Fall 2023)
  • Student Intern for Fellowship Bible Church (2019-2021)

References

All references are available upon request

Timeline

Barista

Starbucks Coffee Company
05.2022 - 11.2022

Shift Leader

Tropical Smoothie Café
05.2019 - 03.2022

Bachelor of Science - Nursing

University of Central Arkansas

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Torre Grau