Data analyst with 5+ years experience working in the public sector for a state law enforcement agency and handling data sets containing large amounts of sensitive information. Currently working toward AWS certifications and looking to move into a lead data analyst, business analyst, data scientist, or similar role. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Passionate Associate Professor with 5+ years of experience administering education and classroom procedures both autonomously and in collaboration with department faculty and leaders. Building foundations for next generation of academics and workforce pioneers.
Overview
19
19
years of professional experience
Work History
Data Analyst III
Texas Department of Public Safety
08.2018 - Current
Rewrote and created numerous scripts to improve versatility and efficiency without sacrificing accuracy of reports, greatly reducing formatting and review time
Revamped and streamlined processes for several major reports, reducing both lead time and errors
Used various database management systems, including Microsoft SQL Server, SAS Visual Analytics, R, Python, and MicroStrategy, to query and compile, clean and prune crash, traffic enforcement, and criminal arrest data, discarding irrelevant information
Utilized standard statistical tools and methods to analyze data and compare with current crash, enforcement, and arrest patterns and trends to identify possible errors, assess data quality, and identify significant differences in data
Assisted in analyzing, defining, developing, and implementing new or improved processes and standards, data quality measures and results, and necessary changes to ensure data quality improvement
Coordinated with coworkers regarding data limitations and relevant findings that would impact them
Prepared concise and comprehensive technical reports to be used by analysts and chain of command to present and interpret data, identify alternatives, make and justify recommendations on data revisions, and to assist in administrative and operational decisions
Modified scripts and write database queries to compile, clean, and prune crash, traffic enforcement, seizure, and criminal arrest data to fulfill internal ad hoc data requests, which provide operational insights for leadership, and to fulfill external open records requests, which provide agency transparency
Built dashboards and other data visualizations with Tableau, Microsoft Excel, and PowerPoint to provide operational insights to leadership and help address public concerns
Compiled major monthly, quarterly, and annual reports using several variety of public and proprietary data sources to provide both high-level and more granular summaries and analysis of department activity to both leadership and higher levels of government.
Associate Professor
Austin Community College
08.2018 - Current
Helped students to develop and demonstrate broad, integrative and specialized knowledge, essential habits of mind, communicative fluency and effective problem-solving skills.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Updated curricula and lesson plans for primary instructors, researching developments in relevant fields and updating materials to reflect most recent data and statistics.
Made contributions in curricular development and innovation in teaching strategies.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Proctored mid-term and final examinations, assisting students with assignment comprehension and monitoring for indications of cheating.
Licensed Sales Producer
Eddy's Insurance Group
07.2014 - 08.2018
One of only 200 highest-performing Allstate LSPs invited to National Convention in Las Vegas
Averaged 30-60 items per month in property and casualty new business
Collected information and set appointments for life and commercial insurance customers
Created and maintained Google Docs spreadsheets for new business and payroll for three of Allstate's top agencies
Managed second agency shortly after opening
Lead Assistant Store Manager
Rent-A-Center
06.2011 - 07.2014
Fixed longstanding inventory issues in the district's largest store
Oversaw consistent growth and routine collections targets
Generated sales by interacting with walk-in and call-in customers by talking with them to discover their needs then finding products that meets those needs
Generated sales via telemarketing and by following up with sales leads
Called and visited past-due customers to discuss payment issues and find mutually beneficial solutions
Delivered and set-up products in customers homes
Performed service calls to repair or replace products that were not working properly.
Sales Associate
Walmart
05.2005 - 06.2011
Deli Associate - extensive customer service, food preparation, rotating and stocking product, routine maintenance and cleaning
Unloader - unloaded trucks by hand, stocked and rotated merchandise.
Graduate Teaching Assistant
Wichita State University
01.2009 - 05.2010
Taught Beginning Algebra and Business Calculus to undergraduate students at WSU
Was responsible for classroom management, scheduling test dates and due dates, creating and adhering to syllabi, and writing, administering, and grading tests and homework assignments.
Data Conversion Operator
United States Postal Service
05.2008 - 01.2009
Viewed digital images of mail from various cities in one of only two encoding centers
Averaging 6000 keystrokes per hour, coded information with extremely low error rate
Education
Master of Science - Mathematics
Wichita State University
Wichita, KS
12.2017
Bachelor of Science - Mathematics
Fort Hays State University
Hays, KS
12.2007
Skills
PostgreSQL
Tableau
MicroStrategy
SAS Visual Analytics
Data Visualization and Presentations
Python
R
Data analysis skills
SQL
Management
Data formatting
Timeline
Associate Professor
Austin Community College
08.2018 - Current
Data Analyst III
Texas Department of Public Safety
08.2018 - Current
Licensed Sales Producer
Eddy's Insurance Group
07.2014 - 08.2018
Lead Assistant Store Manager
Rent-A-Center
06.2011 - 07.2014
Graduate Teaching Assistant
Wichita State University
01.2009 - 05.2010
Data Conversion Operator
United States Postal Service
05.2008 - 01.2009
Sales Associate
Walmart
05.2005 - 06.2011
Master of Science - Mathematics
Wichita State University
Bachelor of Science - Mathematics
Fort Hays State University
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