Torreeka Moore

• Regular head counts of inmates within a section.

• Monitor inmate behavior and report unusual activity to ensure safety and security.

• Escort inmates to job sites, medical facilities, classrooms or wherever they are needed in a timely, secure manner.

• Assist other Correctional Officers with management of inmates.

• Conduct regular searches of inmates areas like cells, recreation rooms, and showers for unauthorized items.

• Manage confrontational situations as they arise to maintain security.

• Write regular reports of activities

• Respond to emergency incidents within the facility .

• Assist medical personnel, if needed.

• Provide life-saving measures on staff and/or the inmate population when necessary.

• Provide detail reports and photographs of crime scenes when necessary.

Greet patients professionally; both in person and on the phone.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Notifying MRI technicians of patient arrivals.
• Comforting patients by anticipating anxieties and effectively answering
questions; all well maintaining the reception area.
• Checking patients in and out, and collecting patients copays and balances.
• Help to train new employees and inform them about the company’s customer
management policies.
• Backup assistant for officer manager.
• Responsibility for weekly bank deposits.
• Protecting patients’ rights by maintaining confidentiality of medical, personal,
and financial information.

• Maintain inventories of endoscopic equipment and supplies.

• Perform safety checks to verify proper equipment functioning.

• Prepare rooms according to endoscopic procedures requirements.

• Clean, disinfect, or calibrate scopes or other endoscopic instruments according to manufacturer recommendations and facility standards.

• Assist physicians or registered nurses in the conduct of endoscopic procedures.

• Attend in-service training to validate or refresh basic professional skills.

• Triage incoming patients.

• Backup for the department secretary.

• Protecting patients’ rights by maintaining confidentiality of medical, personal, and financial information

• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided mobility assistance such as walking and regular exercising.
• Monitored progress and documented patient health status changes to keep care team updated.
• Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Promoted patient mobility by assisting with exercises and ambulation, reducing the risk of injury or complications from prolonged immobility.
• Performed light housekeeping tasks for patients, creating a clean and comfortable living environment conducive to healing.
• Communicated effectively both verbally written communication keeping everyone involved informed about ongoing progress changes related patient''s care plan.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Trained new team members on company procedures, customer service and issue resolution.
• Notifying providers of patient arrivals.

• Greet customers and provide them with superb customer service.
• Take customers calls and provide accurate, satisfactory answers to their
queries and concerns.
• De-escalate situations involving dissatisfied customers, offering customer
assistance or support.
• Call client’s and customers to inform them about the company’s new products,
services, and policies.
• Receives and distributes mail.
• Help to train new employees and inform them about the company’s customer
management policies.

• Greet guests and provide them with superb customer service.
• Assists in-person visitors by responding to inquiries regarding case
information and court hearing.
• Records, complies, and retrieves information.
• Researches case information utilizing computer databases.
• Receives and distributes mail.
• Monitor, organize, and forward emails.
• Performs other routine clerical duties such as data entry, filing, faxing, and
photocopying