Torrence Dickens
Miami,FL
Summary
Reliable space to work remotely - fast computer, quality internet, camera, microphone, speakers. Contribute to internal database maintenance, upkeep and data entries. Organize new client contracts, create invoices, and process client payments. Engaging appointment setter with several years of experience in telemarketing. Successful at modern persuasion tactics and salesmanship. Dedicated to individualized customer service and company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Appointment Setting-Business Development
Build For Less, Inc
Hallandale Beach, FL
12.2020 - 06.2024
- Conduct cold and warm calls to potential clients to generate leads and set appointments
- Tracked call metrics such as number of calls made, duration of calls.
- Developed leads, track progress and contact targeted market leads to set appointments for company principals
- Provided detailed information about products and services to clients.
- Utilize Excel and other software tools to track leads and appointments
- Meet or exceed weekly and monthly appointment setting goals; Provided excellent customer service during interactions with clients
Enterprise Sales Representative
Americom
Ft. Lauderdale, FL
04.2017 - 11.2020
- Contacted local businesses to schedule appointments for outside business development teams
- Cultivated relationships, engaged in sales of telecommunications, equipment, services, computer systems, and consultation meetings with Enterprise clients
- Gathered and reviewed missing information needed to complete the implementation and closing of our sales precesses
- Analyzed customer feedback to identify areas of improvement for products and services.
Senior Admissions Coordinator
Kaplan Virtual Education
Ft. Lauderdale, FL
07.2014 - 02.2017
- Informed managers by submitting activity logs every 60 minutes and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Collected, sorted, and reviewed marketing information and produced timely corporate reports every 7 days for team leaders
- Orchestrated recruitment fairs to enhance mission awareness and highlight services while increasing engagement by 10% across spectrums.
Education
Bachelor of Arts: Business Mgmt -
University of Louisville
KY05.1989
High School Diploma -
Miami Carol City Senior High School
FL06.1983
Skills
- Computer Skills
- Overcoming Objections
- Natural Script Reading
- Customer Service
- Explaining Products and Services
- Relationship-selling skills
Timeline
Appointment Setting-Business Development
Build For Less, Inc
12.2020 - 06.2024
Enterprise Sales Representative
Americom
04.2017 - 11.2020
Senior Admissions Coordinator
Kaplan Virtual Education
07.2014 - 02.2017
Bachelor of Arts: Business Mgmt -
University of Louisville
High School Diploma -
Miami Carol City Senior High School
Similar Profiles
JAMIL KHANJAMIL KHAN
Site Safety Supervisor at ACE BUILD PVT. LTD. & AC BUILD INFRA (P) LTDSite Safety Supervisor at ACE BUILD PVT. LTD. & AC BUILD INFRA (P) LTD
Kevin CouchKevin Couch
Project Coordinator / Warehouse Manager / Commercial Sales Specialist at Integrate Build / I Build SupplyProject Coordinator / Warehouse Manager / Commercial Sales Specialist at Integrate Build / I Build Supply
Eric AmayaEric Amaya
Owner/Operator at Elevate Design and BuildOwner/Operator at Elevate Design and Build
Yennifer NimoYennifer Nimo
Registered Medical Assistant at Guidewell SanitasRegistered Medical Assistant at Guidewell Sanitas
Yvelyne MercierYvelyne Mercier
Assistant Manager at Club SpaceAssistant Manager at Club Space